This course prepares graduates to work at Point of Sale e.g. as cashiers or sales assistants. Focus is placed on customer skills as well as computer skills specific to the industry.
Duration
This course prepares graduates to work at Point of Sale e.g. as cashiers or sales assistants. Focus is placed on customer skills as well as computer skills specific to the industry.
Course Outline:
Attending to customers
The core concepts of the wholesale and retail environment
Processing payments at a Point of Sale (POS)
Security procedures and awareness
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This interactive workshop combines the two fundamental aspects the customer experience – customer interaction and service. Grow your understanding of how to build customer relationships that last while delivering service with finesse, efficiency, and accuracy.
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