The goal and outcome of this module are to address ways of handling violence and aggression, paying particular attention to those issues relevant to Health and Social Care Professionals.
Handling of Violence and Aggression
The goal and outcome of this module are to address ways of handling violence and aggression, paying particular attention to those issues relevant to Health and Social Care Professionals.
We will cover the strategies that you may choose to adopt in order to avoid and if necessary handle, violence and aggression within the workplace. As a result, both yourself and others will be better placed to feel safer at work.
This module includes:
About us
Interactive Healthcare Training was formed by Julie Cartwright in 2011, out of a successful career in healthcare recruitment. This gives Interactive Healthcare Training an insight into compliance and recruitment that proves invaluable to our clients.
Our goal is to provide our clients with the flexibility needed for modern health and social care training, and the compliance associated with this, at a competitive price.
Client and candidate support has always been a priority, as shown by the testimonials listed on our website. We are always ready to help with enquiries, either by telephone or email.
We can offer two distinct ways of working:
Alternatively, if you are an independent user, you can simply click on "Registration" to get the process started.
We hope you enjoy our training.
If you are interested in purchasing our training on behalf of your candidates, we can offer a bespoke package of courses selected by you, with a quotation offered per person.
If you would like to receive copies of your candidates' certificates while they purchase the courses online, we can offer this option too.
About our Director
Julie trained as an Occupational Therapist and worked in the Health Service for a number of years.
She then set up a recruitment agency for Allied Health Professionals, where she gained the knowledge and awareness of the compliance process that serves us well.
Julie’s extensive experience and background in the health and social care sector have given her the scope and understanding to develop courses that are specifically tailored to this industry.
This course is deigned to provide delegates with an understanding of anger and conflict, and how to deal with anger in yourself and others. Delegates will learn techniques for dealing with anger in the workplace and how to put in place appropriate strategies to manage anger before it spirals out of
This course focuses on effective control of anger and frustration. Examines triggers of anger, the processes by which anger builds, patterns of angry behaviour. Destructive effects of anger.
All the training refers to those aspects of a person’s behaviour that can be attributed to the presence of a specific genetic or biological anomaly or condition. We can expect people with certain conditions to have a tendency towards certain types of behaviour. This might mean altering the way we...
Use a variety of skills to control your anger when you experience it
This course equips delegates with a basic understanding of what anger is, and the practice tools required to intervene effectively, therapeutically and safely when a person is angry.
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