Assertiveness

This course will equip participants with the skills and knowledge they need to become more confident in their exchanges at work and in the wider aspects of their life. The course will consider aspects such as personal brand, self esteem, values, responses to potential or actual conflict and situati...

Run by fully qualified facilitators with experience in the field, we offer the latest ‘cutting edge’ programmes to expand professional practices, and enable the further empowerment of clients and patients.

In this day and age, new ways to achieve more productivity are being released daily, and for companies to keep up, they need to keep their professionals up to date through training and retraining. We cater to professionals from all walks of life.

This covers the core skills required to effectively manage difficult people and conflict situations whilst retaining respect and good relationships. This course is ideal for anyone who works with clients, suppliers or other team members where problems, issues and environments create tension and pre...

Aggression is what you resort to if you don’t want to be ‘passive’ any longer but don’t know how to act assertively. It’s counter-productive in the long term because even if you get what you want this time, people are more likely to resist you in the future. Far better to find the middle ...