The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations, and events.
Being self-assured and confident without being aggressive is critical to getting things done in today’s interdependent and high-performance business environment. Developing assertiveness is essential to express our beliefs and opinions directly and honestly whilst remaining respectful of the feelings of others.
The Assertiveness Techniques short course will provide you with personal insight into the ways in which you respond to different people, situations, and events. With a strong focus on communication and behaviour, it gives you tools and techniques to effectively manage your responses and express your views and plans.
Learning Outcomes
Upon completion of this course you’ll be able to:
Leverage personal insights into the ways in which you respond to various scenarios through a strong focus on communication and behaviour
Use proven techniques to effectively manage your responses and express your views more assertively with others
Express your ideas, opinions, wants, and needs while improving your relationships
Recognise, monitor, and control your behaviour while identifying when, why, and how to respond assertively, and openly express how you feel
The Australian Institute of Management (AIM) empowers individuals and organisations to adapt and thrive in the face of relentless change.
Since 1941, AIM has supported Australia’s workforce through the provision of innovative and industry-focused education solutions. Our portfolio of short courses, qualifications, and higher education is constantly evolving to ensure we are best positioned to support our customers.
Commitment and dedication to the advancement of Australia’s workforce is at the core of AIM and defines our organisational values:
Assertiveness and Confidence are two skills that are crucial for success in life; they go hand in hand. Assertiveness requires that you know what to say but at the same time have faith in yourself and your own confidence.
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PD Training’s Assertiveness and Self Confidence Course teaches you how to become more confident and comfortable with personal assertiveness, how to cope with other people's negativity and how to respond when someone else is being overbearing or aggressive towards you.
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