Call Centre courses are offered by A+ Computer Training Studios.
DurationA+ Computer Training Studios specializes in computer and financial training solutions and many more. Our institution have been training and certifying learners since September 2000. We are people orientated and service driven to ensure that our learners have a positive, productive training experience.
A+ Computer Training Studios specializes in computer and financial training solutions including certifications like Pastel Accounting, Bookkeeping, Pastel Payroll, Ms Office, IT Technician, Office Administration and many more.
Our institution have been training and certifying learners since September 2000. We are people orientated and service driven to ensure that our learners have a positive, productive training experience.
Professional telephone skills, improved communication skills and customer service tips. Role play to instill confidence and increase understanding of all skills taught.
Customer Success and Service training is offered by PMI. PMI has over 40 years experience as a leading provider of corporate training solutions in Southern Africa. We offer a progression on articulated learning from level NQF 1 to NQF 8 with over 40 qualifications and 150 short courses.
This programme is based on the unit standard “Supervise Customer Service Standards” with 8 credits at NQF level 4, and is covered in a 3-day intensive small-group training intervention.
Front Office Skills course is offered by Hope 4 Future and it includes certificate of attendance.
This one-day skills based training course has been designed to ensure that delegates are capable, through practical tips and demonstrations, to collect an account through the use of a telephone.
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