Unresolved conflicts can slow down work and harm team relations. Effective conflict resolution fosters a positive workplace, encourages teamwork, and prevents issues from worsening.
DurationThis workshop is being delivered by Minerva Elite Performance on behalf of the Herefordshire Growth Hub.
Unresolved conflicts can slow down work and harm team relations. Effective conflict resolution fosters a positive workplace, encourages teamwork, and prevents issues from worsening.
Common workplace conflict sources include communication differences, goal clashes, personality clashes, misunderstandings, resource allocation, and competing priorities. Identifying these sources is essential for prompt resolution.
This workhop highlights how to equip staff with effective communication techniques, active listening skills, and emotional intelligence. We will also be focusing on certain behaviours in the workplace and body language
As this is a big course we would take each module headline and deliver the “key highlights”.
This means that the principles of the training can be used in any size business and across multiple sectors.
About Us
The Marches Growth Hub offers a single point of access to information and guidance on business grants, loans, support and advice available to enterprises across the region, regardless of sector or size of development.
Developed by The Marches Local Enterprise Partnership (MLEP), the virtual hub is a business-friendly website, where start-ups, SMEs and large employers can search for products and services and be signposted to advice and support.
Alongside the website, hub sites have opened in Telford, Shrewsbury and Hereford, where business support is delivered by the LEP’s local authority partners. The hub teams work with businesses to diagnose their support requirements and advise on available schemes that can assist business growth and development.
This course covers the theoretical aspects of conflict resolution and de-escalation in the workplace. It equips learners to understand common causes and the different stages of conflict, the legal use of force in the workplace and the importance of accurate reporting. Learners are given the skills ...
To introduce practical conflict resolution techniques and strategies that managers and team leaders can effectively utilise when managing conflict in the workplace.
Communicate assertively in a conflict situation, without harming the customer relationship
The Conflict Management training course clearly sets out the legal and statutory requirements for colleagues personal safety. All candidates will learn a tool box of strategies to assist them in managing challenging behaviour and aggression.
our training programmes are designed to improve employee performance and positively impact workplace cultures.
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