This workshop focuses on conflict resolution and team collaboration
DurationLeadership development is a process that begins with reflection and self-awareness. It's about accountability, responsibility and continuous learning.
Continuous learning is critical to the success of the organization and the growth of our employees as professionals as they move from newly hired to seasoned professional individual contributors or maybe into management and/or leadership roles.
Our vision
We advance the discovery and application of knowledge to accelerate economic growth, regional development and social innovation. We inspire and equip our students and our graduates to make a positive impact in a tech-focused world.
We create unique value in higher education
Students
We prepare our students to contribute and thrive in a world that's increasingly driven by technology and its implications on everyday life.
Industry
We partner with industry to help solve their real-world challenges, while bringing their ideas and insights into our research and learning environment.
Community
We drive the economic and social well-being of our community with a focus on the next generation of technology and its interaction with the human environment.
In this course, participants will learn de-escalation techniques and understand the cycle of aggression from both staff and customer perspectives.
Learn to recognize conflict patterns, what triggers and escalates conflict in others, strategies to reduce defensiveness, how to communicate in a direct manner and provide feedback constructively.
This course will teach participants the general duties of the workplace parties, how to assess the risks of workplace violence
This workshop will help you understand the root of conflict, communicate without causing defensiveness, de-escalate difficult situations, and resolve conflicts in both work and social settings.
This workshop explores de-escalation techniques and how to engage mindfully in conflictual situations.
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