This is either a 3.5-hour workshop or a one-day course, designed for your operational environment. Giving the learner a knowledge base to recognise various aspects of conflict and to understand different methods and tactics to effectively manage and resolve conflict situations.
DurationConflict Resolution
This is either a 3.5-hour workshop or a one-day course, designed for your operational environment. Giving the learner a knowledge base to recognise various aspects of conflict and to understand different methods and tactics to effectively manage and resolve conflict situations.
Topics include assessing threats and reducing risk, deescalating conflict with effective communication, legal implications and managing our responses to stressful situations. The final course content is designed to meet your learner groups learning outcomes.
About Us
RISC Associates Ltd offers you courses that include conflict management training, personal safety awareness training, and security & safety industry training. Our consultancy division delivers highly effective risk management and profit protection strategies across the UK. All of our consultants are subject matter experts in their fields and work in partnership with you to provide a comprehensive range of services.
Our Core Values
Conflict in the workplace is the major cause of people leaving companies. This course gives the tools to end conflicts and promote healthy relationships. The course also addresses the most common types of difficult people and the appropriate methods for handling their behaviour.
We only run in-house workshops so we can tailor each one to our clients needs, people and culture.
This course is designed to help attendees recognise when a situation is escalating and de-escalate the situation using the appropriate methods, while keeping themselves and all others involved safe.
Conflict can be disheartening and damaging to morale. However, conflicts occur based on the differences of values or opinions.
The course is designed for those responsible for leading teams by developing personal skills in handling difficult conversations with staff and peers. The course will also explore good practice approaches to effective management of challenge.
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