This course will equip learners with the necessary skills and knowledge in building relationships with customers.
DurationThis course will equip learners with the necessary skills and knowledge in building relationships with customers.
At the end of the course, the learners will be able to:
Training Masters Workforce Institute Pte Ltd (Training Masters), is a Workforce Skills Qualifications (WSQ) Approved Training Organisation with the SkillsFuture SG (SSG).
As part of this partnership programme, we provide WSQ Environmental Services, Leadership and People Management training courses and assessments.
Customer Service Communication course is offered by Quantico for all skill level. We are a team of communication specialists helping solve the myriad communication challenges affecting information communities. Since our founding in 2005, we have been a learning resource.
Develop insights and methods to enhance customer experience.
Retaining existing customers and acquiring new customers are vital for all businesses. Good customer service retains existing customers and creates customer satisfaction. This would lead to increased sales and referrals.
This 2-day breakthrough session is designed to give participants a powerful new focus and equip them with a range of skills to create impact on customer’s satisfaction and gain customer loyalty.
Customer feedback is a great way for companies to improve their products and services. However, dealing with feedback, and in particular, complaints can be a very challenging part of anyone’s job. Great communication contributes to happy customers.
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