If the attitudes of your staff do not reflect a focus on customer service, Strategix can help. Create a positive impression, and improve the satisfaction of your customers with this half day course. This course covers essential topics in providing quality customer service. Good customer service is p
DurationIf the attitudes of your staff do not reflect a focus on customer service, Strategix can help. Create a positive impression, and improve the satisfaction of your customers with this half day course.
This course covers essential topics in providing quality customer service. Good customer service is planned. If you're looking to provide excellent, outstanding service then contact us today. This course is ideal for all staff who deal with internal and external customers.
Strategix Training Group commenced business in 2004 and quickly established a high standard for quality training and assessment. Our directors have been in the training industry for over 30 years and have a passion for educating and empowering people to develop their skills and knowledge.
In order to provide excellent service and to maintain key accounts, it is important to know what your customers expect from the relationship. It is essential to manage clients effectively to build a long-lasting relationship with them. Many organisations lose sight of what their customer’s need a...
The Professional Telephone Skills training focuses on developing your telephone etiquette to ensure you have a positive attitude when speaking with your customers.
This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.
Good customer service and communication skills are highly valued by employers in many different industries and areas of work, and this skill set will get you job ready with exactly the skills you need. This skill set includes following infection prevention and control policies and procedures, imple...
The course focuses on teaching your call center agents to make an impact with their clients on a personal level.
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