Customer Service Principles

About Us

North Tyneside Employment and Skills consists of a number of key services including:

• Adult Learning Service, which holds contracts with the Education and Skills Funding Agency to deliver study programmes, traineeships, apprenticeships and adult learning courses for residents. See latest OFSTED report.

• Connexions North Tyneside providing Careers Education and Information Advice and Guidance (CEIAG) to young people and services linking schools with business through effective employer engagement.

• Employability projects supporting unemployed residents to overcome barriers to employment and move into the labour market.

Our highly skilled team of professionals has significant experience in delivering these services. Our schools, residents, partners and businesses can be confident that when they engage with us, the services they receive will make a measurable impact on the outcomes they are looking to achieve.

We provide a reliable high quality service which includes well trained and vocationally competent tutors and quality assured advisers working with young people and adults. All of our staff have relevant industry and professional experience and are suitably qualified.

We are here to discuss your needs with you when arranging services and training and our flexible and responsive service means that you have access to the full range of services throughout the year.