Our hands on Customer Service Training courses will help you to provide a unique customer experience by anticipating your customers’ needs and exceeding their expectations.
Our hands on Customer Service Training courses will help you to provide a unique customer experience by anticipating your customers’ needs and exceeding their expectations.
In this soft skills training course for customer service you’ll learn how to create fabulous first impressions, cement lasting relationships, and learn how to deal with difficult customers.
Summary Course Outline:
Our In House Customer Service Training courses can be run anywhere onsite in Sydney. Our workshops are flexible and can be tailored to suit your needs.
Objectives
Trainers Direct is the leading provider of Microsoft, Adobe, Graphic Design and live eLearning courses. We help businesses and individuals achieve their learning goals fast in short targeted courses where skills can be applied immediately back in the workplace. Our training solutions and budgets are both flexible and realistic.
We offer face to face tailored training in the workplace, as well as online courses taught live in the virtual classroom in all popular computer programs including Excel, Power BI, Office 365, Teams, Word, PowerPoint, Microsoft Project, Adobe and Professional Development. Our trainers use practical examples giving you the skills to improve productivity to get the job done. If you don’t see the course you want get in touch..
Customer Service course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application
It is critically important to deliver a top level professional service to customers. Even when a customer’s needs cannot be met, it is crucial that their expectations be managed. Participants will also learn how to set positive experiences for customers which are proven to increase customer reten...
This workshop will give you the skills to deliver a level of customer service that sets your organisation apart. You will learn ways to attract, connect with and retain customers in a competitive marketplace, including how to turn complaints into opportunities.
Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units
The Victorian government's business website recognises that "no matter the size of your business, good customer service should be at the heart of your business model if you wish to be successful". Customer service training is now a leading form of training course for all sized businesses.
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