Leaders Speakers has developed customer service training programs and exercises that check and true up your employees customer service skills so that they are happy and well functioning. They can also be responsible for a good percentage of your business sales.
They say that your first impression is a lasting one. Your Customer service personnel is usually the first contact with your customer and you want them to not only represent your company well but have a healthy attitude to promote your company and treat your customer the proper way for repeat business.
Leaders Speakers has developed customer service training programs and exercises that check and true up your employees customer service skills so that they are happy and well functioning. They can also be responsible for a good percentage of your business sales. Our phone sales training programs will empower your customer service personnel to produce more revenue.
Some Of Our Programs Strengthen Your Employees Skills With These Key Components:
These are some of the areas that we focus on to strengthen your staff’s skills for better production.
Leaders Speakers is a public speaking coaching service, created to serve on all developmental scales. You can be someone who's seeking to refine their overall verbal confidence or the leader of a company who desires their staff to become more effective speakers.
No matter the circumstance, we are prepared to help evolve the way you communicate. We have documented success with various clients and all who've enlisted within our coaching have attested to experiencing the transformation of a lifetime.
Master the skills needed to face the challenges of a Customer Service Representative position. Guaranteed to turn out top-notch CSRs. Handle calls professionally and effectively. Learn how to keep a positive attitude, even in the most trying situations. Create a self-improvement plan for better ser...
Ensure that customer-facing employees provide professional, top-notch service in their email writing. The objective of this training is to craft focused emails that are clear and concise and help to build and maintain positive relationships with clients.
This program is designed to improve the service levels provided to the organization's internal and external customers. It shows participants how to improve their sensitivity to the customers' needs and provides practical solutions for problems that confront employees on a regular basis.
Why does your organization exist? What do you value? For most organizations, their mission and values include a commitment to delivering quality products and services and serving both internal and external customers.
This course can further develop the additional soft skills that an engineer, manufacturer, government employee and/or healthcare provider needs to foster their career success.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy