An engaging online programme looking at equipping participants with skills to help communicate and negotiate in an assertive, confident and effective way to get a productive and positive outcome.
DurationDeveloping skills in Assertive Communication and Negotiation
An engaging online programme looking at equipping participants with skills to help communicate and negotiate in an assertive, confident and effective way to get a productive and positive outcome.
Understand the Continuum of Assertive communication.
To recognise a range of resistant people we encounter.
Develop key skills in the art of negotiation and influencing.
Managing the expectation of others.
Utilising two styles of communication over the assertion continuum.
Delivering Psychological Therapy, and Training Services since 1998
ITC Consulting Ltd delivers a range of training events focused on management, leadership and organisational development needs for Public, Private and Voluntary Sector Organisations.
We also deliver psychological personal therapy to individuals together with training and supervision services for Counsellors, Therapists, Coaches and Mental Health Professionals through our CPD events and direct in-house programmes designed to meet specific organisational goals.
Martin J Smith PhD heads the ITC Consulting / Training team, which consists of a range of qualified trainers and experts in the various fields and subjects that they present on. With an accumulative experience spanning over four decades and experience working with a range of organisations, we are able to offer effective training solutions for your organisation.
Our Management Communication Course is designed for Team Leaders and Managers who want to develop their communication skills in order to achieve better outcomes.
Every Manager will need to know how to manage difficult conversations, within the workplace. Our managing difficult conversations training will equip your team leaders and managers with the skills they require to handle a variety of difficult conversations with confidence.
Our Emotional Intelligence Training Course equips individuals with the skills to ensure negative emotions do not have a negative impact on performance and service delivery.
The Worcestershire Local Enterprise Partnership (WLEP), one of 38 in England, is responsible for creating and delivering economic growth and jobs in the County. This is achieved through a partnership approach with business, local government, the third sector and higher and further education working
This course will help to develop the necessary skills to manage the team functioning and manage the team of diverse culture, genders, ethnic groups which effects the working environment.
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