Learn how reducing conflict can help to improve employee engagement, retention and productivity at work.
DurationLearn how reducing conflict can help to improve employee engagement, retention and productivity at work.
Our team of workplace experts deliver courses that can help you feel prepared to manage conflict at work, should it arise.
What you'll learn
Across our dispute resolution courses you'll learn:
about the law and your legal responsibilities
about the benefits of resolving conflict quickly, including increasing employee engagement, retention and productivity
how to address the root causes of conflict early
how mediation can help you achieve a better outcome for conflicts at work
We're Acas, the Advisory, Conciliation and Arbitration Service. We work with millions of employers and employees every year to improve workplace relationships. We're an independent public body that receives funding from the government.
This short course is aimed at managers and team leaders who need to resolve conflict in teams as a part of their role. Take a look at managing conflict at work, negotiation, conflict resolution, and how to manage conflict in remote teams.
Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence-based judgements and act professionally within the bounds of organisational and legal frameworks.
Our 2 day Conflict Resolution Train the Trainer course enables you to recognise different aspects of conflict that you may encounter and understand different methods for resolving conflicts.
Our training methodology integrates personal growth, team building, and peer support training to create an all-encompassing and engaging learning experience.
This course is aimed at all workers in the public or private sectors, whose job roles bring them into contact with others and situations where conflict or aggression may arise
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