Learn how reducing conflict can help to improve employee engagement, retention and productivity at work.
DurationLearn how reducing conflict can help to improve employee engagement, retention and productivity at work.
Our team of workplace experts deliver courses that can help you feel prepared to manage conflict at work, should it arise.
What you'll learn
Across our dispute resolution courses you'll learn:
about the law and your legal responsibilities
about the benefits of resolving conflict quickly, including increasing employee engagement, retention and productivity
how to address the root causes of conflict early
how mediation can help you achieve a better outcome for conflicts at work
We're Acas, the Advisory, Conciliation and Arbitration Service. We work with millions of employers and employees every year to improve workplace relationships. We're an independent public body that receives funding from the government.
This course is available to managers/team leaders only. It is for you if you want some ideas as to why some people’s behaviours are difficult or challenging and (more importantly) about how to manage such situations.
Within a team it is inevitable that we will encounter differences of opinion. Most of us actively avoid conflict, yet some of the most successful companies encourage disagreement and collaborative resolution.
Individuals can find themselves in situations of conflict in a variety of roles, particularly those which involve them dealing with customers or the general public. These qualifications are suitable for anyone who may encounter/ have to deal with conflict, in whatever form or setting this may occu...
MRT Group is an independent consulting, development and training company, offering a wide range of training, development, coaching and facilitation.
Increasing numbers of people have to deal with difficult people and situations at work. Whilst it is commonplace to face conflict on a regular basis, if the issues are left un-addressed, they are likely to cause severe stress, poor performance, damaged credibility and declining morale for those inv...
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