Emotional Intelligence (EQ) Training

by NobleProg (Canada) Claim Listing

Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to identify and manage emotions in oneself and others. Developing EQ in teams can improve performance, communication, management, and relationships within the workplace.

$2960

Contact the Institutes

Fill this form

Advertisement

NobleProg (Canada) Logo

img Duration

7 Hours

Course Details

Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to identify and manage emotions in oneself and others. Developing EQ in teams can improve performance, communication, management, and relationships within the workplace.

This instructor-led, live training (online or onsite) is aimed at teams who wish to assess, manage, and evaluate individual and team EQ.

By the end of this training, participants will be able to:

  • Measure individual EQ to understand how to interact better with their colleagues.
  • Understand other people's emotions and behavioral styles to improve relationships with teammates.
  • Use emotional intelligence to form a positive and productive work environment.
  • Use emotional intelligence to handle change and conflict at work.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.                                                                                          

 

 Course Outline

Introduction

Overview of Emotional Intelligence

  • Main components
  • Developing competencies

Managing Emotions to Enhance Work Performance

  • Self-awareness: measuring your EQ
  • Communication styles
  • Self-regulation methods
  • Creating a plan to raise your EQ

Reading Other People's Emotions

  • Empathy and active listening
  • Non-verbal communication
  • Handling sensitive situations

Developing Emotional Intelligence in Teams

  • The ideal team player
  • High performing teams
  • Giving and receiving feedback
  • Assessing your team: Team EQ checklist

Working With Others in a Team

  • Creating shared goals
  • The DISC behavioral styles
  • Assessing your behavioral style and preferred style
  • Participation and collaboration

Using Emotional Intelligence in Difficult Situations

  • Change management
  • Conflict in teamwork
  • The equation of trust

Using Emotional Intelligence to Build a Positive Workplace

  • Influencing others (motivate, inspire, encourage, and evaluate)
  • Managing relationships with colleagues
  • Building team emotional resilience
  • Toronto Branch

    18 King Street East Suite 1400, Toronto

Check out more Emotional Intelligence courses in Canada

Achieve Centre for Leadership Logo

Emotional Intelligence

Participants will learn strategies that will increase their ability to engage with others and expand their influence.

by Achieve Centre for Leadership [Claim Listing ]
Royal Roads University Logo

Conversational Intelligence: How to Build Trust

In this course, you will explore how to increase your effectiveness as a communicator

by Royal Roads University [Claim Listing ]
NorQuest College Logo

Emotionally Intelligent Leadership

This course will provide a framework that allows participants to better understand and develop leadership effectiveness

by NorQuest College [Claim Listing ]
Executive Training Solutions Logo

Emotional Intelligence

Ongoing professional development keeps employees up-to-date on the skills needed for their job which can help them achieve their goals and maximize their potential.

by Executive Training Solutions [Claim Listing ]
Skills Camp Logo

Emotional Intelligence

In this workshop, we will break down and explore the component parts of emotional intelligence. You will gain insight and tools you can apply to make career more effective, satisfying, and successful

by Skills Camp [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy