Emotional Intelligence (EQ) Training

by NobleProg (Canada) Claim Listing

Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to identify and manage emotions in oneself and others. Developing EQ in teams can improve performance, communication, management, and relationships within the workplace.

$2960

Contact the Institutes

Fill this form

Advertisement

NobleProg (Canada) Logo

img Duration

7 Hours

Course Details

Emotional intelligence (EI), also known as emotional quotient (EQ), is the ability to identify and manage emotions in oneself and others. Developing EQ in teams can improve performance, communication, management, and relationships within the workplace.

This instructor-led, live training (online or onsite) is aimed at teams who wish to assess, manage, and evaluate individual and team EQ.

By the end of this training, participants will be able to:

  • Measure individual EQ to understand how to interact better with their colleagues.
  • Understand other people's emotions and behavioral styles to improve relationships with teammates.
  • Use emotional intelligence to form a positive and productive work environment.
  • Use emotional intelligence to handle change and conflict at work.

Format of the Course

  • Interactive lecture and discussion.
  • Lots of exercises and practice.
  • Hands-on implementation in a live-lab environment.

Course Customization Options

  • To request a customized training for this course, please contact us to arrange.                                                                                          

 

 Course Outline

Introduction

Overview of Emotional Intelligence

  • Main components
  • Developing competencies

Managing Emotions to Enhance Work Performance

  • Self-awareness: measuring your EQ
  • Communication styles
  • Self-regulation methods
  • Creating a plan to raise your EQ

Reading Other People's Emotions

  • Empathy and active listening
  • Non-verbal communication
  • Handling sensitive situations

Developing Emotional Intelligence in Teams

  • The ideal team player
  • High performing teams
  • Giving and receiving feedback
  • Assessing your team: Team EQ checklist

Working With Others in a Team

  • Creating shared goals
  • The DISC behavioral styles
  • Assessing your behavioral style and preferred style
  • Participation and collaboration

Using Emotional Intelligence in Difficult Situations

  • Change management
  • Conflict in teamwork
  • The equation of trust

Using Emotional Intelligence to Build a Positive Workplace

  • Influencing others (motivate, inspire, encourage, and evaluate)
  • Managing relationships with colleagues
  • Building team emotional resilience
  • Toronto Branch

    18 King Street East Suite 1400, Toronto

Check out more Emotional Intelligence courses in Canada

Behaviour Matters Logo

Emotional Intelligence

We deliver our workshops through a variety of methods - virtual, in-person or pre-recorded options are available

by Behaviour Matters [Claim Listing ]
Mount Royal University Logo

Leading with Emotional Intelligence

Learn to communicate clearly and effectively, solve problems, make thoughtful decisions and earn others' trust and respect.

by Mount Royal University [Claim Listing ]
Manitoba Tourism Education Council (MTEC) Logo

Emotional Intelligence

In this workshop, we explore the key components of emotional intelligence

by Manitoba Tourism Education Council (MTEC) [Claim Listing ]
Regina Speech Centre Logo

Emotional Regulation and the Sensory System

How do we help children learn how to control their emotions and why are our senses so important for helping us do this?

by Regina Speech Centre [Claim Listing ]
Technologia IT Group Inc Logo

Emotional Intelligence

Upon completion of this course, participants will be able to adapt their interactions with work colleagues by using emotional intelligence tools and strategies.

by Technologia IT Group Inc [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy