This course highlights the key aspects and employability features essential for success in the hospitality industry. Participants will focus on developing critical skills such as confidence, resilience, effective communication, and teamwork—all of which are vital for navigating the dynamic and custo
Outline
This course highlights the key aspects and employability features essential for success in the hospitality industry. Participants will focus on developing critical skills such as confidence, resilience, effective communication, and teamwork—all of which are vital for navigating the dynamic and customer-focused environment of hospitality.
Learn how to build confidence in delivering exceptional service, develop resilience to handle challenging situations, enhance communication to engage effectively with clients and colleagues, and collaborate seamlessly as part of a team.
These foundational skills will empower participants to excel in various roles across the industry and stand out as strong candidates for employment opportunities.
Progression
Upon completing this session, participants will have the opportunity to progress onto an Entry Level or Level 1 accredited qualification in Hospitality or Professional Cookery. These qualifications provide a strong foundation for individuals aspiring to work in the dynamic hospitality industry.
The courses cover essential skills such as customer service, food preparation, kitchen safety, and basic culinary techniques, along with an introduction to the standards and practices of the hospitality sector. Ideal for beginners, these programs pave the way for further education, apprenticeships, or entry-level roles in hotels, restaurants, catering, and other hospitality environments.
Entry Requirements
In order to complete this course, students require a minimum of Entry 3 in English.
Worsley College is proud of its long-standing commitment to supporting young people in the local community. We are particularly pleased to recognise that this is our centenary year.
Worsley College was the first college in the country to introduce technical qualifications. Staff at the college continue to celebrate the achievements and the progress that our students make.
We provide excellent learning opportunities delivered by some of the very best teachers in the country. All of our teaching staff are experts in their subject areas, have substantial industry experience and are passionate about supporting each and every student so that they can flourish and exceed expectations.
Hospitality Managers work across a variety of organisations, including bars, restaurants, cafés, conference centres, banqueting venues, hotels and contract caterers. These managers generally specialise in a particular function; however, their core knowledge, skills and behaviours are aligned.
This course highlights the key aspects and employability features essential for success in the hospitality industry. Participants will focus on developing critical skills such as confidence, resilience, effective communication, and teamwork—all of which are vital for navigating the dynamic and cu...
Created by a highly skilled and experienced professional, the Professional Hotel Receptionist classroom course shows you what it takes to become a Hotel Receptionist.
The course is run as three separate training days covering three different modules, and the option is to attend any or all of the training days.
This course will explain the duties that are necessary to ensure that guests can enjoy a clean, comfortable, and welcoming environment during their stay.
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