The handling Customer Complaints Professionally course is offered by KTS College for all skill levels. We provide quality and innovative education and training that enable a diverse student population to achieve its educational goals.
DurationThe handling Customer Complaints Professionally course is offered by KTS College for all skill levels. We provide quality and innovative education and training that enable a diverse student population to achieve its educational goals.
Programmes are enhanced by connecting with stakeholders such as Industries and government agencies.
Our Academy holds the distinction of being the first institution in Masai town to offer MLVK/ DSD (Department of Skills Development) Programmes under Human Resource Ministry.
Department of Skills Development (DSD), formerly known as the National Vocational Training Council (MLVK) is a Department under the Ministry of Human Resources which was established on 2 May 1989 through the restructuring of the National Training and Certification Craft Board (LLPPKK) established in 1971 The name MLVK was changed to JPK after the National Skills Development Act 2006 (Act 652) came into force on 1st September 2006.
To strengthen the purpose of its establishment, DSD was strengthened with the placement of the Center For Instructor and Advance Skill Training (CIAST) under the management of this Department and the establishment of six (6) regional offices by zone, namely JPK Central Region, JPK Southern Region, JPK Northern Region, JPK Eastern Region, JPK Sabah & Labuan Region and JPK Sarawak Region.
Customer-focused companies are continuously striving hard to achieve excellence in customer service. They recognized that this is one of the key factors of success in today's ever demanding business world is providing excellent service consistently, will bring about long term profitability.
Customer Service training is offered by JTS Trainings. JTS Trainings is one of the leading training and consultancy companies dedicated to providing quality training to boost a feeling of value in employees.
Excellent Customer Service Skills workshop is offered by ITS Management Sdn. Bhd. (ITS Learning Center). ITS Management Sdn. Bhd. (formerly known as ITS Learning Center) is a professional training institute that gained multiple approvals from Malaysian Government Agencies.
''The world will know the excellence of an organization through only one thing: the excellence of customer service'' - Alang- Excellence in an organization is usually measured by one thing - customer service.
Starting a new career in customer service can be intimidating. How will you deal with all those people? New employee training can teach you how to turn on the lights and work on the computers, but you need to know more about the non-tangibles.
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