Housekeeping Room Attendant Training Program

Get training to become a housekeeping room attendant with this 6-week training program located in Winnipeg, Manitoba. As a houskeeping room attendant, you'll be responsible to keep guest's rooms clean and tidy at hotels, motels, resorts, cottages/cabins or other accommodations.

MTEC uses emerit National Occupational Standards. After completing the Housekeeping Room Attendant Training Program, students will be able to demonstrate the following skills and duties and develop the knowledge and attitude to be considered competent in this occupation:

• Tourism awareness – Winnipeg Ambassador Program
• Customer service – Manitoba Service Excellence
• Professionalism
• Interpersonal and communication skills
• Efficient work practices
• Respectful workplace
• Ergonomics
• Teambuilding and conflict resolution
• Handling difficult situations
• Networking
• Negotiation
• Managing workplace stress
• Time management
• Occupational health and safety basics
• WHMIS (Workplace Hazardous Materials Information System)
• Emergency First Aid - Level C and Level 1 AED
• Guest relations
• Policies and procedures
• Industry terminology
• Service support duties
• Cleaning responsibilities