Understanding and balancing our conflict style biases
DurationTraining Topics include: Deescalating intense situations with neuroscience-based techniques. Personality Theory & ADR:'Getting to Yes' on psychological steroids.
Understanding and balancing our conflict style biases.Conflict as joint problem-solving: Resolving issues AND improving relationships.
Skills Development Include:
The St. Clair College Foundation serves as the primary fundraising body for the College’s general scholarship program. As a registered charitable organization, the St. Clair College Foundation is guided by a volunteer Board of Directors who strive to assist St. Clair College in achieving its vision of "excellence in all we do" while generating philanthropic support for students and their academic pursuits.
With the generous support of our donors, the St. Clair College Foundation provides students with more than $550,000 annually in scholarship awards. Full-time students have access to more than $3 million in financial support through the College’s scholarship, bursary, and award programs.
CJI helps create healthier workplaces by training staff to work through conflict, mediate conflict situations and strengthen conflict management capabilities.
This workshop focuses on the application and practice of the necessary skills
In this course, participants will learn de-escalation techniques and understand the cycle of aggression from both staff and customer perspectives.
The benefits of attending this course are far-reaching since effective communications and conflict resolution strategies in the workplace will lead to healthier, highly satisfied, more productive employees.
Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively.
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