Improving Performance with Effective Feedback Workshop

by People Performance Claim Listing

This 1-day hands-on, accelerated workshop will equip you with the right psychology to engage the employee, use the aide feedback framework and establish a trusting partnership with your employees so they take your feedback wholeheartedly.

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img Duration

1 Day

Course Details

This 1-day hands-on, accelerated workshop will equip you with the right psychology to engage the employee, use the aide feedback framework and establish a trusting partnership with your employees so they take your feedback wholeheartedly. 

Managers and team leaders are constantly finding ways to help their employees improve their performance. We know a performing employee is naturally confident and motivated. A common challenge in the workplace is how to give a constructive feedback without demotivating or reducing the confidence of the employee

By the end of this workshop, learners will be able to:

  • Appreciate the importance of building confidence in their employees
  • Recognise the importance of giving proper feedback to minimize frustration on both ends
  • Use the AIDE feedback framework when giving feedback
  • Get your employees to take ownership of their performance

Target participants

  • Managers & team leaders

Module

Introduction

  • The confidence-performance connection
  • Feedback fundamental
  • Feedback as a performance tool

The AIDE Feedback Approach

  • Introduction to the model
  • Practice the model

Listen For Insights

  • Seek first to understand before being understood
  • Non-verbal communication & timing
  • Questions are the answers

Giving Feedback

  • Scenario-based role play
  • Dealing with challenging situations

Take Away

  • Learners recognise the importance of developing confidence in their employees and gain a fundamental understanding of feedback.
  • Learners are equipped with the fundamentals of the AIDE feedback model and given opportunity to practice it in a safe environment.
  • Learners recognise the importance of listening to the unspoken and learn how to reflect it to their listener.
  • Learners put into practice their learning through role plays and gain instant feedback for their improvement.
  • Kuala Lumpur Branch

    Block 1B, Level 15, Plaza Sentral, Jalan Stesen Sentral 5, 50470, Kuala Lumpur

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