The course combines practical career-based elements with several essential underpinning management disciplines that will be invaluable as the individual’s career progresses. The course is therefore an ideal preparation for immediate employment in the sector.
DurationInternational Diploma in Hospitality Management aims to provide students with a broad understanding of the operational aspects of the international hospitality industry and a knowledge of the underlying principles involved.
The course combines practical career-based elements with several essential underpinning management disciplines that will be invaluable as the individual’s career progresses. The course is therefore an ideal preparation for immediate employment in the sector.
Alternatively, students may use it as a pathway to advanced study, typically progressing Advanced Diploma in Hospitality & Tourism Management.
Since the Diploma is designed to be broadly equivalent to that of the first year of a bachelor’s degree, students may use the qualification to apply for credit entry to a number of bachelor degree programmes at selected universities worldwide.
Module Synopsis:
Module 1: Introduction to Hospitality & Tourism Industry
This module aims to provide a basic understanding of the hospitality and tourism industry by focusing on the organisation of hotel and food and beverage operations and industry opportunities and future trends.
It helps students advance in their careers by giving them a broad foundation of hospitality industry knowledge.
Module 2: Business Operations in Hospitality & Tourism Industry
The module will provide students with a board introduction into the complex world of hospitality and tourism business operations. It provides an overview of the separate functions and activities that are expected of supervisors and managers.
Module 3: Marketing in Hospitality & Tourism Operations
To provide students with an understanding of marketing and its application in the international hotel and tourism industries, and the ways in which marketing strategies and approaches can be used to optimize product penetration.
Module 4: Front Office Operations
This module introduces students to the systems and procedures required for Front Offices Operations. It provides an overview of the functions and supervisory aspects of the front office department.
Students will develop knowledge and skills in departmental procedures as well as understanding the key legislation.
Module 5: Housekeeping and Accommodations Operations
This module introduces students to the systems and procedures required for Housekeeping and Accommodation Operations. It provides an overview of the functions and supervisory aspects of the department.
The students will develop knowledge and skills in departmental procedures as well as understanding of safety and security responsibilities.
Module 6: Food and Beverage Operations
This unit covers understanding the principles of food production operations, food production operations and food and beverage service.
It also covers evaluating the effectiveness of food and beverage operations, developing food and beverage operations, understanding how to arrange banquets and functions, understanding how to supervise the purchasing and storage of food and beverages and the management of staff performance’.
BMC International College is registered with the Committee for Private Education (CPE) under the Enhanced Registration Framework. Its history dates back to the time when its founder started a private school named Redhill Tutorial Institution in 1966.
Over the decades BMC’s founder started other private schools to meet the increasing demand for affordable private education.
To comply with the Private Education Act 2009, BMC International Education Group Pte Ltd which owned BMC Academy was renamed BMC International College Pte Ltd on 16th December 2009.
BMC International College took over the operations of BMC Academy to offer courses ranging from certificates to degrees. Today, BMC provides accounting, business, computing, counselling, engineering, hotel & tourism management and professional/vocational courses to both individuals and corporations.
BMC International College has a humble beginning, starting with a vision of its founder, in providing affordable education to the masses during its early years in 1960s. BMC has today grown in size and all its centres are located strategically around Singapore and are within the MRT (train) and bus stations.
Our mission enhancement cuts to the heart of how we approach our everyday business, by reaffirming our vision and mission and core values. The core values are significant, as they address our thoughts on student and employee development to help BMC achieve ongoing excellence.
Our Vision
To be a leader in holistic education.
Our Mission
To provide affordable quality education and advance the interest of lifelong learning.
Our Values
Approachable
BMC is approachable because our staff know the importance of being friendly, kind and helpful to all. BMC staff strive to provide excellent customer service in order to meet or exceed customer expectations.
Affordable
BMC is affordable because we always compare our fees to our competitors and ensure our fees are lower. We also consider our customers financial constraints when making any decisions.
Active
BMC is active because we are a dynamic organisation. BMC has been enriching lives since 1966. This shows our root (humble beginning) and our commitment to the whole society. We always keep ourselves abreast with what is going on in the private education industry, strive to improve ourselves continuously and promote student-centric learning culture.
Respect
BMC values and respects every one. Our staff are guided by the belief that to gain respect from others we need to not only respect ourselves but also others.
Teamwork
BMC works as a team because Together Everyone Achieves More!
Educational Goals
To be a leader in holistic education
by preparing students to meet the challenges of life as well as academics;
by conducting student-centred classes that empower students to be active participants; and
by developing educational activities that encourage students to participate in their own
To offer industry-relevant courses
by developing courses which prepare students for life and career; and
by equipping students with industry-relevant knowledge and skills as well as imparting soft skills which are essential to meet the challenges of the industry.
To prepare students to be life long learners
by educating students that learning is a lifelong process; and
by developing enrichment activities centred around lifelong learning.
Quality Management
Quality Management is defined at BMC as a continuous, active and responsive process that seeks to improve the outcome for our customers and stakeholders in the context of achieving BMC ‘s mission, vision and goals.
Customer Service Philosophy
Our goal is to provide service that promptly meets our customers needs and exceeds their expectations. They see us as an organisation that is responsive, active, friendly, professional, knowledgeable, flexible and reliable.
This Workplace Safety and Health for Food and Beverage Operations course will impart knowledge to learners on the importance of adhering to Workplace Safety and Health (WSH) policies and procedures and complying with them.
KWSH is delivering the course in partnership with Ngee Ann Polytechnic
We understand the requirements of local Domestic Employers. Through our years of experience, we have tailored a full day of training with regards to General Housekeeping.
We offer a series of training classes for domestic helpers who are inexperienced in cleaning, washing and household maintenance.
This course enables workers in the food services industry to enhance their service skills to build stronger relationships with customers. They will be able to anticipate and address customer needs, handle service challenges, have a willingness to go above and beyond to exceed customer expectations
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