Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate;
plan and structure better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate.
As well as improving interviewing skills, delegates will also learn employment law; video and telephone interviewing and how to follow up references.
Morning
Welcome, introductions, course programme and objectives.
The cost of recruitment and staff turnover
Identifying the causes of poor recruitment
Strategies for effective recruitment practice
The stages of recruitment.
Designing a job description and person profile
Analysing application forms and cv’s
Techniques for opening the interview
Afternoon
Role-play – Interview introduction
Questioning the candidate
Role-play questioning the candidate
Closing the interview and outlining doubts
Final role-play – closing the interview
Interviewing and the law
Action planning
Close course and final paperwork
Guaranteed Courses
Imagine this. After much deliberation you finally decide on a suitable course. You book it, pay for your travel and have told everyone you will be away for that day. Then the training company calls you the day before to tell you that they have had to cancel it due to lack of numbers. Frustrating isn’t it?
Well, not any more.
We guarantee that once we have your confirmed booking it will not be cancelled under any circumstances. We believe your peace of mind should also be included in the whole package.
Full UK Coverage
Most of our open-courses are trained in London but we cover the whole of the UK and Europe for in-company courses.
Course Workbooks
We pride ourselves on producing high quality, cost-effective training courses. Each course comes with a course manual that doubles as a post course workbook and action plan. We always encourage delegates to share relevant learning points with their colleagues.
Open Courses
All completed and returned booking forms are bound by the following Terms and Conditions without exception:
All fees must be paid in full prior to each course. A VAT invoice will be sent on receipt of receiving a completed booking form. All cheques are to be made payable to Total Success.
For BACS payments contact the office for details. Overdue payments will automatically incur a £75 administration surcharge and will be applied every 7 days.
Cancellations will only be accepted by written confirmation at least 15 working days prior to the start of each course. Failure to notify us within the given period will result in full course fees being charged.
Delegates postponing or changing course dates must give at least 15 working days notice. If the required notice is not given, the delegate will be subject to full course costs plus a £150 ex VAT fee to cover administration costs incurred by Total Success Training. All rearrangement dates will only be confirmed when the delegate completes a new booking form.
This one day course deals with Individual Change and Team Change. During this workshop on Effective Change Management you will look at the best practice skills for dealing with these challenging and emotional situations.
The training is addressed to team leaders beginning their career in team management and to managers who feel the need to improve their skills in managing employees.
HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation.
Change management is a structured approach to transitioning individuals, teams & organisations from a current state to a desired future state. This course is aimed at managers required to implement change within an organisation.
In this course, you will learn effective strategies for managing workplace challenges that arise from change and how to support employees through the transition.
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