Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Our one-day CPD Accredited interviewing skills course is tailored for delegates who would like to gain better interviewing skills and learn how to conduct successful interviews for choosing the right employee(s).
Our Interviewing course will show candidates how to; gain winning interview skills; construct and ask great questions: tips for evaluating the effective candidate;
plan and structure better interviews; become a more confident interviewer and learn how to interview effectively to pick the best candidate.
As well as improving interviewing skills, delegates will also learn employment law; video and telephone interviewing and how to follow up references.
Morning
Welcome, introductions, course programme and objectives.
The cost of recruitment and staff turnover
Identifying the causes of poor recruitment
Strategies for effective recruitment practice
The stages of recruitment.
Designing a job description and person profile
Analysing application forms and cv’s
Techniques for opening the interview
Afternoon
Role-play – Interview introduction
Questioning the candidate
Role-play questioning the candidate
Closing the interview and outlining doubts
Final role-play – closing the interview
Interviewing and the law
Action planning
Close course and final paperwork
Guaranteed Courses
Imagine this. After much deliberation you finally decide on a suitable course. You book it, pay for your travel and have told everyone you will be away for that day. Then the training company calls you the day before to tell you that they have had to cancel it due to lack of numbers. Frustrating isn’t it?
Well, not any more.
We guarantee that once we have your confirmed booking it will not be cancelled under any circumstances. We believe your peace of mind should also be included in the whole package.
Full UK Coverage
Most of our open-courses are trained in London but we cover the whole of the UK and Europe for in-company courses.
Course Workbooks
We pride ourselves on producing high quality, cost-effective training courses. Each course comes with a course manual that doubles as a post course workbook and action plan. We always encourage delegates to share relevant learning points with their colleagues.
Open Courses
All completed and returned booking forms are bound by the following Terms and Conditions without exception:
All fees must be paid in full prior to each course. A VAT invoice will be sent on receipt of receiving a completed booking form. All cheques are to be made payable to Total Success.
For BACS payments contact the office for details. Overdue payments will automatically incur a £75 administration surcharge and will be applied every 7 days.
Cancellations will only be accepted by written confirmation at least 15 working days prior to the start of each course. Failure to notify us within the given period will result in full course fees being charged.
Delegates postponing or changing course dates must give at least 15 working days notice. If the required notice is not given, the delegate will be subject to full course costs plus a £150 ex VAT fee to cover administration costs incurred by Total Success Training. All rearrangement dates will only be confirmed when the delegate completes a new booking form.
This module is designed to provide you with a comprehensive understanding of payroll management and processes. Payroll plays a critical role in any organisation as it ensures the accurate and timely payment of employee salaries and benefits.
The courses draw on rfl’s extensive experience in assessment, selection and personality profiling to pass on our practical knowledge on how to achieve excellent outcomes when using ability or personality tests in organisations.
The course introduces the participants the importance of Human Resource Management in any organisation.
Equality & Diversity Training teaches employees how to operate appropriately amongst an equal and diverse workforce. It includes anti-discriminatory practices as well as how to report inappropriate or offensive behaviour.
By the end of the course you will receive a solid practical foundation in the basics of calculating pay and the required deductions, understanding statutory pay and leave, how to manage starters and leavers. Using examples and simple tests during the day you will understand how to build up deductio...
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