Working With Assertiveness

by An Activate Learning Claim Listing

Assertiveness is often confused with aggression. Assertive individuals aim to be neither passive nor aggressive in their interactions with other people rather their aim is clear communication coupled with awareness of time and capability pressures. This session will demonstrate how you can use asser

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Course Details

Working with Assertiveness

Assertiveness is often confused with aggression. Assertive individuals aim to be neither passive nor aggressive in their interactions with other people rather their aim is clear communication coupled with awareness of time and capability pressures. This session will demonstrate how you can use assertiveness to work towards a “win-win” with both internal and external clients.

  • Oxford Branch

    Oxpens Road, Oxford

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