Assertiveness is often confused with aggression. Assertive individuals aim to be neither passive nor aggressive in their interactions with other people rather their aim is clear communication coupled with awareness of time and capability pressures. This session will demonstrate how you can use asser
Working with Assertiveness
Assertiveness is often confused with aggression. Assertive individuals aim to be neither passive nor aggressive in their interactions with other people rather their aim is clear communication coupled with awareness of time and capability pressures. This session will demonstrate how you can use assertiveness to work towards a “win-win” with both internal and external clients.
Founded in 2013, Activate Apprenticeships are now the largest apprenticeship provider in Oxfordshire, Berkshire, Buckinghamshire and Surrey, and continue to increase our delivery across the UK.
We foresaw and influenced major changes in the government’s apprenticeship policy and were ready to go when these changes came into effect. We now know these changes as the apprenticeship levy, employer-designed standards and related reforms.
With employers given more influence by the government, we saw an opportunity for a new kind of training provider – Activate Apprenticeships.
Activate Apprenticeships delivers apprenticeships, training and consulting to clients across the UK. We work with some of the UK’s top employers, creating fantastic apprenticeship programmes which benefit their businesses.
As experts in apprenticeship reforms, we provide advice to clients on all aspects of learning and development, recruitment, apprenticeship standards, funding compliance and securing return on training investment. We can also work with specialist subcontractors as required by clients.
About Activate Business School
Activate Business School is a leading provider of business consultancy; we specialise in leadership, management and professional development.
Why Choose Us?
We combined the best of Activate Learning’s educational prowess with exceptional commercial flexibility. Activate Apprenticeships and Activate Business School are part of the Activate Learning group and believe that education should inspire and develop the change-makers of the future. To succeed, we know that we must lead by example.
We have embedded their vision, mission and values into our culture:
Our vision is to effect far reaching, progressive change and impact through learning
Our mission is to transform lives through learning
We value empowerment, enterprise, connectedness and transformation
Our award-winning training is provided by our own teams at clients’ sites nationally. A third of our activity is provided by teaching staff at the Activate Learning group’s seven campuses.
With skills in short supply in many sectors, we help with recruitment and provide a talent pipeline from 16,000 students who study across the group. As a member of the Collab Group, we also bring a national network of colleges and access to a talent pipeline of over 100,000 students.
When required, our managed service delivery model looks ‘upstream’ to deliver exactly to clients’ requirements, and ‘downstream’ to our own teams and specialist delivery partners across the UK. This maximises flexibility for clients, with clear expectations for all partners and stakeholders.
We tailor training courses to your precise needs, working with your policies, procedures and values. We frequently blend several skill elements together supporting specific business goals and themes.
The course is founded on the key principle underlying all assertive behavior: Assertiveness is about controlling our own actions, not the actions of others. By changing our own steps in the dance of communication, we can change the interaction.
Identify situations where you will likely need to communicate assertively
Assertiveness is both an emotion and a communication style. As an emotion, it means having the right level of self-confidence. As a communication style, assertiveness means using the right words, voice tones and body language.
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