In business today we have to contribute in meetings, give presentations, explain concepts, sell ideas and influence decisions. We have a far greater chance of succeeding if the ‘manner’ or way we communicate creates a positive impression. To make an impact, we need to project confidence and credibility.
As soon as you open your mouth to speak, you create an impression. Within minutes people will decide whether or not they want to listen to you, believe you or do business with you.
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