The Envesca Story
Back in 1996, in a small home office in Gloucester, Envesca was born. Sue and Simon Ellis created the business to deliver first-class food hygiene training.
With a vision of championing a safe and healthy environment and determined to build a company renowned for its exceptional customer service. They set about creating a business that offered customers a positive learning environment.
In addition, they created learning that engaged, inspired, and encouraged candidates and delivered outstanding results. Today it’s these same principles that underpin everything Envesca does.
This one-day customer service training course will help you to improve your customer service skills and provide the best possible experience for your customers. The qualification covers customer service principles, including how to meet customer expectations.
This non-accredited train the trainer course provides you with the knowledge and skills to plan, deliver and evaluate effective training courses. It will give you the expertise you need to carry out in-house training to your team.
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