ITSM Hub

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9 Courses Offered

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ITSM Hub is an Australian-based ITSM provider offering 360 solutions in training, consulting, and contractor services. With 20 + years within the Australian market and a global partner network we bring best practice solutions to you.

Specialising in the ITIL® service management framework and related service management standards, frameworks, and disciplines. We deliver flexible learning and certification course options. 

Self-paced online, virtual classroom and on-site training facilitated by our expert instructors. Know how with best practice methodologies and frameworks that deliver real business results.

Our consultation services do smart smarter with strategic mentoring, customised workshops and best practice process improvements. Our consultants are specially trained to adapt, adopt and utilise various best practice frameworks to fit your company’s unique situation.

We offer a full lifecycle of solutions starting with assessments, strategic guidance and planning along with implementation and continuous improvement coaching.

ITSM Hub place experienced professionals with clients who are requiring assistance on projects, tender or bid writing or on a long-term basis. Our contractors offer flexible staffing services to alleviate business interruption with reliable and trusted support.

Our ITSM and BA experts are available for short- or long-term placements and have experience from diverse industries across private and government sectors.

All ITSM Hub services are success driven and enabled by our strong network of globally recognised experts. Our trainers, consultants and contractors are leaders in their field with a diverse and high-level of experience, so our clients can expect value every time.

  • Sydney CBD Branch

    Level 57, MLC Centre, 19-29 Martin Place, Sydney CBD, Sydney
  • Brisbane CBD Branch

    10 Eagle Street, Brisbane CBD, Brisbane
  • Melbourne CBD Branch

    101 Collins Street, Melbourne CBD, Melbourne
  • Barton Branch

    18 National Circuit, Barton, Canberra
  • Perth CBD Branch

    125 St Georges Terrace, Perth CBD, Perth
  • Adelaide City Centre Branch

    91 King William Street, Adelaide City Centre, Adelaide

Courses offered by ITSM Hub

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Agile Scrum Essentials Course & Examination

This 2-day course provides the essential knowledge needed by IT professionals in Agile methodologies and Scrum practices. It focuses on the fundamental principles and concepts of both Agile and Scrum.

by ITSM Hub
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PRINCE2® Foundation Course & Examination

You benefit from stronger communication channels between the project team, project management and the rest of the organisation, while avoiding errors, saving time and money and, most important, delivering successful project outcomes!

by ITSM Hub
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DevOps Essentials Course & Examination

This 3-day certification course, designed by Pink Elephant, provides a new and unique perspective of DevOps through the ‘Full Stack’ of culture, practices and automation.

by ITSM Hub
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Lean IT Essentials

The Lean IT Essentials entry-level course is the first in the Lean IT certification scheme, and it is a mandatory requirement for taking the other two advanced courses: Lean IT Kaizen and Lean IT Leadership.

by ITSM Hub
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IT Business Relationship Manager

Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units

by ITSM Hub
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