COURSES OFFERED BY ITSM HUB

ITIL is the most widely recognised framework for IT and digitally enabled services in the world. It provides comprehensive, practical and proven guidance for establishing an effective service management system

Business Relationship Management stimulates, surfaces and shapes business demand across business functions like IT, Human Resources, Finance, Legal etc. and ensures that the potential business value is captured, optimized and recognized

Our Change Management course is designed to help organisations and their people manage the impact of change and provide techniques to effectively plan and implement successful transformation initiatives

CySA+ focuses on the candidates ability to not only proactively capture, monitor, and respond to network traffic findings, but also emphasizes software and application security, automation, threat hunting, and IT regulatory compliance, which affects the daily work of security analysts

The Framework also helps them respond to and recover from cyber security incidents, prompting them to analyse root causes and consider how they can make improvements

Understand the IT Business Relationship Organizational Model to discover how to form a true partnership between the service provider and business units

The Lean IT Essentials entry-level course is the first in the Lean IT certification scheme, and it is a mandatory requirement for taking the other two advanced courses: Lean IT Kaizen and Lean IT Leadership.

This 3-day certification course, designed by Pink Elephant, provides a new and unique perspective of DevOps through the ‘Full Stack’ of culture, practices and automation.

You benefit from stronger communication channels between the project team, project management and the rest of the organisation, while avoiding errors, saving time and money and, most important, delivering successful project outcomes!

This 2-day course provides the essential knowledge needed by IT professionals in Agile methodologies and Scrum practices. It focuses on the fundamental principles and concepts of both Agile and Scrum.