About Us
My philosophy is based on the belief that my customers’ needs are of the utmost importance. My entire team is committed to meeting those needs. As a result, a high percentage of my business is from repeat customers and referrals.
I have a dedicated team of accredited tutors who have extensive experience across a wide range of Businesses’, Industries and Healthcare Sectors. We can therefore draw on this shared knowledge base to deliver outstanding results for your organisation.
In 2001 I took on the position of lead tutor for the Prevention & Management of Violence & Aggression for the Plymouth Teaching Primary Care Trust (PPCT). This included:
Co-ordination and delivery of Physical Intervention /Management of Aggression courses
Updating and development of training programmes
Providing leadership, advice and support to PPCT Tutors and External Services Tutors, both locally and nationally,ensuring compliance to local and national standards
Developing regional and national links
Development of Management of Aggression policy.
To enable people to recognise different aspects of conflict that they may encounter and to be able to understand and be aware of the different methods of resolving conflict.
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