All NCTC staff have appropriate qualifications (e.g. Training and Assessment, Hospitality Industry & Business), hold Blue Cards, have wide industry experience and a commitment to the provision of service to assist people in gaining positive employment outcomes. To enhance our services, we have on site a Youth Mental Health First Aider and Youth Worker as well as a First Aid Officer.
Participants “connect” with our staff, which enables us to identify relevant specialist support specific to the needs of the individual and develop individual confidence to participate in the interventions.
This qualification reflects the role of skilled operators who use a range of well-developed hospitality skills. They use discretion and judgement and have a sound knowledge of industry operations.
This unit describes the performance outcomes, skills and knowledge required to use personal hygiene practices to prevent contamination of food that might cause food-borne illnesses. It requires the ability to follow predetermined organisational procedures and to identify and control food hazards.
This unit describes the performance outcomes, skills and knowledge required to extract and serve espresso coffee beverages using commercial espresso machines and grinders.
This qualification reflects the role of individuals who participate in a range of routine and predictable hospitality work activities. They work under close supervision and are given clear directions to complete tasks.
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
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