This course will enable you to be more effective, positive and competent in the workplace, by learning to be firm but fair with your colleagues. It will help you make a plan for realistic change and enable you to realise the benefits of assertive behaviour and recognise the differences between being
DurationAssertiveness and Confidence at Work
Description
Confidence training courses can benefit people in many organisations as confidence is a key part of leadership, sales, customer care and building relationships with colleagues and client. Investing in confidence and assertiveness training will ultimately result in a positive impact on an organisation’s bottom-line.
Who is this course for?
This course is ideally suited to those employees who want to gain confidence and be more assertive and also for those who want to lessen their aggression in the workplace. Perfect for those individuals whose lack of assertiveness stands in the way of them achieving their personal and professional goals.
Course Overview
Assertiveness and Confidence are essential in the workplace. We often feel out of our depth in many business situations, yet we know that the more confident people feel about themselves, the better they project a positive image. Assertive behaviour respects the views of others, but allows us to get across our own needs and opinions
This course will enable you to be more effective, positive and competent in the workplace, by learning to be firm but fair with your colleagues. It will help you make a plan for realistic change and enable you to realise the benefits of assertive behaviour and recognise the differences between being assertive and aggressive . You will learn to say no effectively and improve your day to day communications with both colleagues and clients.
Course Objectives
By attending this course delegates will learn:
• The impact of Aggressive, Assertive or Passive behaviour
• How to use techniques for improving communication, negotiation, and handling others
• To Improve their assertive behaviour through specific techniques tailored to needs of the individual
• To recognise areas where they feel most confident and develop strategies for adapting their behaviour in areas where they feel less self-assured.
• Personal Drivers, understanding yourself
• The Confidence Trick: believing in yourself
About Us
What We Do
Herefordshire & Worcestershire Chamber of Commerce is a Membership organisation that supports businesses across the two counties and beyond.
The Chamber makes it easy to collaborate and liaise with businesses in the area
“Not only with the fantastic networking events and breakfast clubs but to be part of a community that wants to improve and grow. I can highly recommend working with Beth Ingham.
Being new to Babington we had a meeting to introduce me to the Chamber. Her passion and knowledge really came through and coming away from the meeting I am excited to engage with the Chamber and its Members.”
– Babington Business College
We will help you develop and grow whilst you get on with business
Business owners are always looking for new opportunities to grow and meet other small business owners and expand their business network.
One of the fastest and most sustainable ways of doing this is to become a Member of the Chamber of Commerce. Many small businesses increase their business exposure and grow revenues through involvement in the Chamber.
Here are some great reasons to join the Herefordshire & Worcestershire Chamber of Commerce…
Make business contacts
The Chamber initiates numerous weekly business-to-business opportunities for networking and connecting with other local business professionals.
With a packed schedule of virtual and physical events, webinars, forums and conferences running throughout the year, you can choose your way to network.
Being assertive at work is an art worth cultivating. Assertive people make better leaders and better team members. Knowing how to respond to typical work challenges assertively can make your working life easier and help you be more productive and happier at work.
To support your career we provide fully accredited courses so that you do not face any problem getting a job or receiving a promotion in your workplace!
This one-day course will introduce new skills and techniques to help delegates become more confident and assertive in the workplace.
This course is designed to enable managers and colleagues to think, feel and behave assertively.
Assertiveness is often confused with aggression. Assertive individuals aim to be neither passive nor aggressive in their interactions with other people rather their aim is clear communication coupled with awareness of time and capability pressures. This session will demonstrate how you can use ass...
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