The course aims to enhance participants’ skills in assertive behaviour and more effective communication. This one day workshop provides a firm foundation for people to focus on the nature of assertiveness and the potential personal development resulting from developing their skills in this area.
DurationCourse Aim
The course aims to enhance participants’ skills in assertive behaviour and more effective communication. This one day workshop provides a firm foundation for people to focus on the nature of assertiveness and the potential personal development resulting from developing their skills in this area.
Learning Outcomes
By the end of the course, participants will:
Have developed awareness of Aggressive, Assertive and Passive modes of behaviour and communication.
Have considered personal issues and situations that may prevent effective and balanced communication.
Have enhanced awareness of our primary communication tools: body language and voice.
Have considered cultural, gender and sex issues that may affect our potential for balanced and effective communication.
Have increased knowledge of a range of practical assertiveness techniques.
Have developed a personal action plan for utilising assertiveness in day to day life.
How MHS Can Help
Mental Health Awareness is good for your staff and your business!
WHY MHS? Since establishing MHS in 2006, Bernie Graham has delivered training to a wide range of organisations who continue to use him and MHS for their training needs in the mental health field. Established clients include SHELTER and MITIE. Here’s what they had to say about MHS:
Both courses offered by MHS are excellent and meet all the stated objectives. Feedback from staff was hugely positive and they are putting into practice what they have learned to very good effect. Highly recommended
As the first organisation from the private sector to undertake this training and to have the results assessed, it has raised the profile of MITIE and has been proven enormously beneficial to the staff operating the Real Apprentice Programme*. It makes sense in business terms and is as important as managing physical health.
Learn about personal communication styles, what assertiveness really is and how to deal with challenging situations more confidently.
This course is designed to help delegates to understand what assertiveness is, and when to use it. Assertiveness can improve performance and help with the management of difficult people and situations.
The aim of the workshop is to encourage you to make decisions and implement changes that will give you direction and add value to your life.
Assertive communication is effective communication. It’s how to deal confidently and successfully with the people around you. Assertive people feel in control,
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