The course aims to enhance participants’ skills in assertive behaviour and more effective communication. This one day workshop provides a firm foundation for people to focus on the nature of assertiveness and the potential personal development resulting from developing their skills in this area.
Course Aim
The course aims to enhance participants’ skills in assertive behaviour and more effective communication. This one day workshop provides a firm foundation for people to focus on the nature of assertiveness and the potential personal development resulting from developing their skills in this area.
Learning Outcomes
By the end of the course, participants will:
Have developed awareness of Aggressive, Assertive and Passive modes of behaviour and communication.
Have considered personal issues and situations that may prevent effective and balanced communication.
Have enhanced awareness of our primary communication tools: body language and voice.
Have considered cultural, gender and sex issues that may affect our potential for balanced and effective communication.
Have increased knowledge of a range of practical assertiveness techniques.
Have developed a personal action plan for utilising assertiveness in day to day life.
How MHS Can Help
Mental Health Awareness is good for your staff and your business!
WHY MHS? Since establishing MHS in 2006, Bernie Graham has delivered training to a wide range of organisations who continue to use him and MHS for their training needs in the mental health field. Established clients include SHELTER and MITIE. Here’s what they had to say about MHS:
Both courses offered by MHS are excellent and meet all the stated objectives. Feedback from staff was hugely positive and they are putting into practice what they have learned to very good effect. Highly recommended
As the first organisation from the private sector to undertake this training and to have the results assessed, it has raised the profile of MITIE and has been proven enormously beneficial to the staff operating the Real Apprentice Programme*. It makes sense in business terms and is as important as managing physical health.
Identify the difference between assertive, aggressive and passive communication and determine their own preference
Our training courses are tailored for each individual businesses needs and we draw from a wide range of core material. This has been developed through years of experience and study of the science of developing people and businesses.
The aim of the workshop is to encourage you to make decisions and implement changes that will give you direction and add value to your life.
Our Assertiveness training course will help you understand why assertiveness is so important and learn the key skills needed for success. During the course attendees will have the opportunity to consider their own situation and develop a personal communication style that works for them and for thei...
Assertiveness is a behaviour that many people aspire to develop more of. Assertiveness is behaviour that allows a person to express honest feelings in a straight forward way and to exercise personal rights without dismissing the rights of others.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy