This programme aims to introduce students to the skills required in food and beverage service, including barista; basic cookery, front of house operations, reception and accommodation.
This programme aims to introduce students to the skills required in food and beverage service, including barista; basic cookery, front of house operations, reception and accommodation.
With the goal to give ?konga a broad understanding of roles within the hospitality sector.
Students will be shown how to be competent employees who can work in various entry level and junior positions in commercial hospitality environments.
What you will learn
Gain a broad knowledge of the different career opportunities within the Hospitality Industry.
Understand how the different departments are positioned, interact, and communicate with each other to provide service
The essential skills to provide café service and barista coffee
The essential skills to prepare and serve basic beverages
Functions of front of house, reception, and accommodation operations, including concierge
Basic cookery and food handling skills
Restaurant service basics and customer service
Hands on experience within an industry department
The programme will provide you with the knowledge and hands on experience in the various skill sets to assist you in making an informed decision in choosing a specific career path.
Flexible study options
Delivery is four days per week full time (17 weeks) or two days per week part-time (34 weeks).
More detail about this qualification
The content of the programme includes food service fundamentals, communication and customer service, café beverage service, barista skills, processing payments, basic cookery skills, work and food safety, front office and accommodation services.
Food Service: Develop knowledge and skills that support competent food service in a hospitality environment.
Café Beverage Service: Enables learners to provide beverage services including barista skills in a hospitality environment.
Basic Cookery: develops basic skills in preparing, cooking and presenting a range of products, employing commodities commonly used in the hospitality industry and in effective communication with others in a commercial kitchen.
Front Office and Accommodation Services: Develop basic skills for entry level work in reception front office or accommodation services within the hospitality sector.
Career options
Entry level and junior positions in commercial hospitality environments:
Cafes
Hotels
Restaurants
Catering companies
Other Food and Beverage Service and customer service businesses.
Or students can pathway on to further study.
Entry requirements
Domestic
10 NCEA Level 1 Literacy and 10 NCEA Level 1 Numeracy credits, or equivalent.
International
IELTS 5.5 (no band lower than 5.0), or equivalent
Whitireia and WelTec are known for their high student success rates and culturally diverse student body. Every year we train over 8,000 students who study at one of our campuses across the Wellington region.
We offer a range of programmes of study at certificate, diploma, degree, postgraduate and Master’s levels.
Our programmes have been developed in conjunction with industry to offer excellent vocational qualifications that are future-focused and provide ākonga with practical skills so you can pursue your career goals.
Whitireia is named after the Whitireia maunga (mountain) of Titahi Bay – the mountain that Ngāti Toa Rangatira identifies with, the highest mountain in their rohe.
WelTec is one of Aotearoa New Zealand's oldest tertiary education institutions and the second-oldest in Wellington since 1904.
We were one of the first Institutes of Technology and Polytechnics (ITPs) to navigate this new evaluation process in 2021.
It is heartening to see the dedication and innovation of our kaimahi shine through in the report, especially as the evaluation took place as we were responding to the challenges of Covid-19.
The report enables understanding as to why the Targeted Evaluation is important, and how it is at the heart of what we do in ensuring quality vocational education for ākonga in Wellington and the wider region.
We are known for our distinctiveness (Ahureitanga) and we have special relationships with local Iwi: WelTec with Te Āti Awa and Whitireia with Ngāti Toa. Together, we are more than the sum of our parts.
Mā tātou, mō tātou Ko WelTec ki Te Āti Awa, ko Whitireia ki Ngāti Toa. E haere kōtui nei me kura-takahi-puni tātou.
Together, we will lead and illuminate our communities through tertiary education.
Whitireia and WelTec are a business division of Te Pūkenga, the New Zealand Institute of Skills and Technology, and we share Te Pūkenga vision and values.
Ngā kaupapa e whā (values)
Our values are what define us as one of New Zealand’s most honoured tertiary institutions. Our faculty, staff, and students follow and live by our values.
Whakapapa
Whānaungatanga
Manaaki
Tikanga
Ngā Whaingā (goals)
Our goals form the foundation that guides our outcomes and priorities.
You will learn how to interact with colleagues and customers and provide memorable, high-quality dining experiences while gaining first-hand experience on how to monitor and maintain customer service, policies and procedures.
The aim of this full-time programme is to give students the knowledge and skills they need to practice advanced food and beverage service across the wider hospitality sector.
If you have completed the New Zealand Certificate in Food and Beverage (Level 3) (Café Services) (Bar Services), or equivalent, or have six months experience as a Food and Beverage Attendant and wish to consolidate your qualification then this is the programme for you.
The programme provides introductory skills in front of house, barista, basic kitchen, and barback, for the food and beverage industry. Upon completion of this programme the graduates can progress to level 3 to specialise in food preparation, food service, barista, bar, or function services.
This qualification will set you up with the practical skills to work in a cafe or as part of a functions team. You will learn to prepare and serve food and drinks. You will also learn how to give customers the best hospitality experiences and work to health and safety regulations.
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