Our coaching and mentoring course is for people wishing to develop their coaching or mentoring skills at any level of the business.
DurationThis course helps you with
Listening and Responding
Motivating and Guiding
Providing Effective Feedback
Dealing with Confidence Issues
Doing Telling and Coaching
Learning the Value of Patience
Professional Per
Our coaching and mentoring course is for people wishing to develop their coaching or mentoring skills at any level of the business.
The temptation when coaching or mentoring someone is to provide solutions to problems or difficulties.
We will help you find ways to hand the issues back and encourage your colleagues to find the solutions for themselves.
Why Coaching and Mentoring?
Advantages of coaching and mentoring
Why have it?
Are there rules?
What are the plusses and pitfalls?
The Roles of a Coach and Mentor
Coaching
Facilitation
Counselling
Networking
Building Relationships
Building trust and mutual cooperation
Empowering Attitude
Developing an attitude of generosity and positive spirit
Building Confidence
Praise and acknowledge actions and achievements
Confidentiality
Establish agreements early to build a relationship of trust
Facilitate mentoring process for both parties
Understanding Feedback
What is it feeding?
Why is feedback provided?
Keeping Good Boundaries
Working with good boundaries
When boundaries have been overstepped
Emotion vs. Objectivity
Separate emotion from fact
Conflict Defuser
Calming difficult confrontations
Blame vs. Effect of Behaviour
Using You I or We statements to avoid blame
Creating mutual solution-finding
Difficult Styles
Working with difficult styles
Making it easier to adjust behaviour
Helping Your Mentee Choose
Ways to hand the issue back to the individual
Help them find the solution for themselves
The ordinary, run-of-the-mill and predictable just don’t do it for us here at Impact Factory and frankly, we prefer clients who feel the same way.
We believe people must feel recognised for what they do. Our professional personal development work seeks to develop the individual by acknowledging their strengths and offering options, choices, and changes in perspective and attitude.
Traditional training often tends to be about doing something over and over again until people learn it.
That works just fine for subjects such as IT training, but for soft skills training, it can undermine the very confidence it is trying to build.
This creates enthusiasm and sets the tone for a positive and productive day.
When people are encouraged to develop their inherent skills as an individual, they will quickly get to a place where they will want to put them into practice.
This is the underlying aim of all our work.
Every individual learns differently so we tailor all our training to suit the needs of our delegates.
People respond best to positive feedback so we make the most of what works about you already.
We work with small groups, but we always put 2 of our experts in the room so that each and every person receives the individual attention they deserve.
It’s personal professional development.
We equip you with techniques and knowledge that you can draw upon as and when you need to, by recognising their various levels of impact.
Our trainers live and breathe the Impact Factory brand. Each undergoes an intense 2-year programme to ensure the company values, techniques and knowledge are embedded completely in their every delivery and connection with people.
We don’t want to put ideas in your head about how or why an exercise or technique may work. We’d rather you draw your own conclusions and then we can explain the theory to give you a deeper understanding. Try it first, think about it later!
Everything you learn will be immediately applicable to both the personal and professional elements of your everyday life.
The training room is just the beginning – we stay on hand for your questions, comments and feedback for good.
We always make sure everyone has fun with us because life’s too short not to!
We make a difference. We ensure our interventions deliver real benefit. We draw on evidence based practice and stand on the shoulders of our experience. Every organisation is unique and we ensure we understand our clients' context so that interventions are tailored effectively. We strive to demonst...
This one-day course will demonstrate the benefits of effective coaching leadership within organisations, providing delegates with the foundation to understand the value and positive outcomes of a coaching and mentoring structure.
We can schedule a new public course date delivering ILM Level 5 Certificate in Coa training in the Belfast, UTV area with as little as 4 persons. Private courses are also available at short notice. Make an enquiry below and one of our event specialists will send you the options available.
To work towards creating a learning environment within the workplace
Everyone benefits from the effects of excellent coaching and mentoring. A good coach and mentor helps people find the right answers sooner, and without them going through the pain of trial and error learning.
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