Learn how to deal effectively with others in antagonistic situations. Discover how to reduce tension or conflict. Review how to effectively settle disputes by focusing on solving the problems at hand—without offending egos.
DurationLearn how to deal effectively with others in antagonistic situations. Discover how to reduce tension or conflict. Review how to effectively settle disputes by focusing on solving the problems at hand—without offending egos. Evaluate the feasibility of alternative dispute resolution mechanisms.
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ICL’s public courses, in-house and customized training options make it easy to bring about real change, with real results. Institute of Corporate Learning (ICL) can help with all your training needs no matter where in Africa you are based.
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