Conflict Management and Resolution Skills

by Institute of Corporate Learning

Learn how to deal effectively with others in antagonistic situations. Discover how to reduce tension or conflict. Review how to effectively settle disputes by focusing on solving the problems at hand—without offending egos.

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img Duration

1 Day

Course Details

Learn how to deal effectively with others in antagonistic situations. Discover how to reduce tension or conflict. Review how to effectively settle disputes by focusing on solving the problems at hand—without offending egos. Evaluate the feasibility of alternative dispute resolution mechanisms. 

  • Learn: The essentials of effective conflict resolution. 
  • Practice: Communication techniques to improve relationships. 
  • Discover: How to communicate clearly and compassionately. 
  • Randburg Branch

    292 Surrey Avenue 2191, Randburg, Johannesburg

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