Individuals can find themselves in situations of conflict in a variety of roles, particularly those which involve them dealing with customers or the general public. These qualifications are suitable for anyone who may encounter/ have to deal with conflict, in whatever form or setting this may occur.
DurationIndividuals can find themselves in situations of conflict in a variety of roles, particularly those which involve them dealing with customers or the general public. These qualifications are suitable for anyone who may encounter/ have to deal with conflict, in whatever form or setting this may occur.
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Your EDGE is the embodiment of the passions, experiences and knowledge of its directors and employees who have a combined 80 years’ experience in the field across voluntary, statutory and private sectors.
Bringing both local, national and international understanding of the Education, Training and Youth & Community Sectors we are in a great position to provide opportunities that truly impact on the individuals/communities we aim to serve in the here and now and their long term progression.
We are passionate about the development of people, specifically the development of programmes that are engaging, empowering, enjoyable and that encourage participation whilst enhancing the individual’s enthusiasm for education and personal development.
The course looks at managing conflict resolution in the workplace through introducing a range of approaches to handling awkward situations and providing techniques and advice on the best ways to handle and avoid conflicts with other members of staff or members of the general public.
This course focuses on the principles of conflict management and looks at how conflict can be reduced and dealt with in the workplace.
This 1 Day Course takes a look at are the intra- and inter-personal skills that can be exercised to help individuals deal with conflict,
Welcome to Your Optimum Life, I am Caroline Butcher Trainer and Master Practitioner of Neuro Linguistic Programming (NLP) and Hypnotherapy, Master Practitioner in Time-Line Therapy, and Coaching for personal and business.
This course is designed to equip the learner with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
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