The process is assisted by a trained mediator who acts as a facilitator. The process works by encouraging the parties to speak to each other and reach a mutually acceptable agreement that will sort out their problems.
Mediation & Conflict Resolution Workplace & Councillors
What is mediation?
Workplace Mediation is a confidential and informal way to resolve disagreements, disputes or grievances between people who work together.
The process is assisted by a trained mediator who acts as a facilitator. The process works by encouraging the parties to speak to each other and reach a mutually acceptable agreement that will sort out their problems.
It gives the parties a chance to talk about the situation, express their concerns to each other and come up with some practical ideas about how things could change for the better. The dispute could be between two or more people. Mediation is highly recommended by Acas in the resolution of grievances and other workplace conflicts.
Our Story
As a leading provider of high quality consultancy, training and development in areas of organisational change, leadership, mediation and conflict resolution and compliance with employment law, we will tailor our services to meet your needs.
Our focus is to enable organisations to meet their legal responsibilities as employers and to facilitate developing their people to fulfil their potential thereby increasing team morale and adding value to your business. Understanding the importance of sharing, learning and networking, SEE provides a central hub for networks and partnerships.
We gather and collate management information and data to share learning and benchmark to help you build on best practice. You don’t need to be a member of SEE to access our services but members do get discounted rates.
Conflict: 3 hours Equip ability to avoid disputes and to deal with them effectively, differences between conflict & disagreement, most common causes, when difficulties arise and confidently “nip it in the bud”, different approaches, practice techniques to manage emotional conversations.
As the businesses we work with grow, so do we. It makes the hectic world of business all the more enticing and not to mention a little FUN! I look forward to meeting many more inspiring business leaders over the coming months – Hilary Steel
Recognising and resolving conflict is an essential skill that can be used by everyone both inside and outside the workplace. This workshop is designed to explore the essential skills used to handle conflict situations.
This programme will help you have a clearer understanding of conflict and how it arises. By reading through this guide and taking part in the exercises it includes you will be better equipped to resolve conflict satisfactorily in a way which can result in a positive outcome for all involved.
Here at SJA Training service have used our combine security experience and put together a course that works both for security and any other day to day public service user.
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