We have a commitment to offer high quality training solutions and courses tailored to employer needs.
DurationManaging Conflict with Confidence course is offered by PR Training Ltd
Our training delivery team are fully qualified to deliver accredited courses and have the experience, expertise and sector knowledge to ensure that our learners have the opportunity to progress their careers and achieve their maximum potential.
PR Training Ltd was formed in 2018 with a view to becoming a leading training and development provider for the Logistics, Transport, Supply Chain, Business and Industry sectors.
Our Senior Management Team have in excess of 40 years’ experience and extensive knowledge of training, Logistics and Industry. We have a commitment to offer high quality training solutions and courses tailored to employer needs.
About PR Training Ltd
PR Training Ltd was formed in 2018 with a view to becoming a leading training and development provider for the Logistics, Transport, Supply Chain, Business and Industry sectors.
About PR Training
PR Training Ltd was formed in 2018 with a view to becoming a leading training and development provider for the Logistics, Transport, Supply Chain, Business and Industry sectors.
Our Senior Management Team have in excess of 40 years’ experience and extensive knowledge of training, Logistics and Industry. We have a commitment to offer high quality training solutions and courses tailored to employer needs.
Our training delivery team are fully qualified to deliver accredited courses and have the experience, expertise and sector knowledge to ensure that our learners have the opportunity to progress their careers and achieve their maximum potential.
Conflict management training explains a range of tried and tested techniques that help staff manage conflict in the workplace.
The Highfield Level 2 Conflict Management qualification is the ideal course for any individual who requires conflict resolution training. The fully accredited course provides exceptional skills and confidence required to professionally manage angry or emotional customers in the work place.
This comprehensive one day course helps build confidence, awareness and communication skills. At the end of this course individuals will have increased knowledge on how to use these skills to work safely, confidently and effectively within difficult or conflict situations
Subjects covered by the conflict management qualification include legislation, clear communication, proactive service delivery, situation assessment and managing unrealistic expectations. There are a number of benefits for businesses in entering employees for this qualification, one of which is imp...
Conflict Management and Risk Training refers to a set of skills and knowledge that individuals acquire to effectively manage, de-escalate, and resolve conflicts while minimizing risks in various situations. Th
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