Covers the generic skills needed for any airline position involving regular contact with the traveling public. Includes human relations, personal appearance enhancement, etiquette, conflict management, speech skills, and the acquisition of attributes that would promote a proper professional image.
DurationCovers the generic skills needed for any airline position involving regular contact with the traveling public. Includes human relations, personal appearance enhancement, etiquette, conflict management, speech skills, and the acquisition of attributes that would promote a proper professional image.
Do you enjoy cooking and baking? Have you ever dreamed of being part of the dynamic and creative world of restaurants and food/hospitality culture? Would you like to help make the food that is available in our communities even better? Then, live your passion every day through an exciting and fulfilling culinary career.
This workshop gives participants new insight into what customers expect and barriers that exist to providing exceptional service. Participants learn their own as well as customer behavioral styles to better interact.
Students will survey and develop a broad understanding of the diverse array of opportunities derived from an education in customer service management.
Delivering outstanding customer service is vital to any organization's long-term survival. Our 1-day customer service training course will provide participants with the tools and skills to provide excellent customer service thereby creating a loyal customer base.
This Retail Sales Training course by PD Training is designed to provide your retail sales staff with the skills, techniques and confidence to successfully manage, control and close sales in a retail situation.
As supervisors we have to manage occasional or ongoing conflicts. These interactions can impact daily employee management. Understanding our conflict style and the conflict style of others will aid us in handling those interactions.Â
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