Facilitating Conflict Resolution in the Workplace

by Pivot HR Services Claim Listing

In this training, participants will explore ways to prevent conflict when possible and resolve them in a fair manner when they do occur.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Pivot HR Services Logo

img Duration

8 Hours

Course Details

For many supervisors, managers and HR professionals, conflict is often part of a regular workday. Conflict exists everywhere and should be viewed neither as good nor bad, but as a necessary component of all work relationships.

In this training, participants will explore ways to prevent conflict when possible and resolve them in a fair manner when they do occur.

Participants will have the opportunity to examine their own conflict style and will enhance their knowledge of conflict management strategies and techniques.

Instructional Objectives:

The training program covers the following topics:

  • Conflict Management
  • Management Rights and Obligations
  • Managing and Coaching for Success
  • Performance Issues & Progressive Consequences
  • Workplace Investigations
  • Disciplinary Decisions

Measuring Learning Outcomes:

By the end of the training, participants will understand:

  • Conflict management styles and the pros/cons of each style when responding to conflict;
  • How to improve communication skills to foster understanding and collaboration;
  • The role of management and the process for coaching and managing employee performance;
  • How to facilitate fair and respectful discussions and to clarity expected conduct requiring improvement or change;
  • How to apply principles of progressive consequences to make disciplinary decisions;
  • The steps involved during an investigation and how to conduct workplace investigations effectively
  • Vancouver Branch

    63624 RPO Capilano Road, North BC V7P 3P1, Vancouver

Check out more Conflict Management courses in Canada

CPA Alberta Logo

Leading Out of Conflict

In this course, we will explore why conflicts develop within teams. We will use root cause analysis to make our best assessment of the conflict and then learn tools that can help us as leaders move our teams out of conflict and restore and improve team productivity. 

by CPA Alberta [Claim Listing ]
Ella Bates Corporate Training Logo

Conflict Resolution

There are things that you can do to hold high impact conversations from understanding what makes us and others difficult

by Ella Bates Corporate Training [Claim Listing ]
Memorial University of Newfoundland Logo

Influence, Negotiation, and Conflict Management Program

Develop strategies and techniques to positively influence others, negotiate to achieve mutually beneficial goals, and manage conflict, while maintaining healthy business relationships. 

by Memorial University of Newfoundland [Claim Listing ]
Institute on Governance Logo

Conflict Management

The Conflict Management webinar is a safe and confidential space for you to gain the skills and confidence to deal with difficult situations and foster healthy and productive workplace relationships.

by Institute on Governance [Claim Listing ]
UBC Sauder School of Business Logo

Conflict Management Strategies

Designed for current and aspiring leaders, this program empowers individuals to navigate and resolve conflicts effectively, standing out as successful problem-solvers

by UBC Sauder School of Business [Claim Listing ]
  • Price
  • Start Date
  • Duration

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy