Facilitating Conflict Resolution in the Workplace

by Pivot HR Services Claim Listing

In this training, participants will explore ways to prevent conflict when possible and resolve them in a fair manner when they do occur.

Price : Enquire Now

Contact the Institutes

Fill this form

Advertisement

Pivot HR Services Logo

img Duration

8 Hours

Course Details

For many supervisors, managers and HR professionals, conflict is often part of a regular workday. Conflict exists everywhere and should be viewed neither as good nor bad, but as a necessary component of all work relationships.

In this training, participants will explore ways to prevent conflict when possible and resolve them in a fair manner when they do occur.

Participants will have the opportunity to examine their own conflict style and will enhance their knowledge of conflict management strategies and techniques.

Instructional Objectives:

The training program covers the following topics:

  • Conflict Management
  • Management Rights and Obligations
  • Managing and Coaching for Success
  • Performance Issues & Progressive Consequences
  • Workplace Investigations
  • Disciplinary Decisions

Measuring Learning Outcomes:

By the end of the training, participants will understand:

  • Conflict management styles and the pros/cons of each style when responding to conflict;
  • How to improve communication skills to foster understanding and collaboration;
  • The role of management and the process for coaching and managing employee performance;
  • How to facilitate fair and respectful discussions and to clarity expected conduct requiring improvement or change;
  • How to apply principles of progressive consequences to make disciplinary decisions;
  • The steps involved during an investigation and how to conduct workplace investigations effectively
  • Vancouver Branch

    63624 RPO Capilano Road, North BC V7P 3P1, Vancouver

Check out more Conflict Management courses in Canada

Summit Team Building Logo

Mastering Conflict

This session will help team members find that “sweet spot” where they can productively use differences of opinion, resolve destructive conflict, and find common ground in the team setting.

by Summit Team Building [Claim Listing ]
St. Clair College Logo

Conflict Resolution for All Situations

Understanding and balancing our conflict style biases

by St. Clair College [Claim Listing ]
University of the Fraser Valley Logo

Introduction to Peace and Conflict Studies

This course surveys the history, concepts, scholarship, and analytical framework of the multidisciplinary field of Peace and Conflict Studies

by University of the Fraser Valley [Claim Listing ]
Benard + Associates Logo

Conflict Resolution Workshops

At Benard + Associates, we have developed amazing programs that engage staff, educate them on these important issues and give them the tools they need to communicate effectively and prevent issues from escalating.

by Benard + Associates [Claim Listing ]
Mount Royal University Logo

Understanding Conflict Certificate of Completion

Conflict is a clash of interests, attitudes or ideas between individuals. Understanding the dynamics behind conflict and building effective communication skills are key factors to conflict resolution.

by Mount Royal University [Claim Listing ]

© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy