ITIL® 4 Foundation

by New Horizons Birmingham Claim Listing

ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS),

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img Duration

2 Days

Course Details

ITIL® is the world’s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management.

This foundational course immerses you in the guiding principles, dimensions, and practices of ITIL® 4.

New Horizons is committed to your success beyond the classroom. Your enrollment in this class includes an ITIL 4 certification exam voucher and the official AXELOS ITIL Foundation Guidance e-book.

The e-book reinforces what you learned in class and can serve as a reference guide for you and your organization as you begin your ITIL 4 adoption. The ITIL 4 Foundation certification is required before you can get any of the Managing Professional or Strategic Leader certifications.

Extra resources with this class also include Sample Papers with Practice Exam questions and a Study Guide. This course may earn a Credly Badge.

  • Birmingham Branch

    New Horizons Birmingham 601 Beacon Pkwy. West Birmingham, AL 35209, Birmingham
  • London Branch

    London 34 Lime Street, London

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