Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence-based judgements and act professionally within the bounds of organisational and legal frameworks.
DurationManaging conflict takes resilience. It requires the ability to evaluate complex information, make evidence-based judgements and act professionally within the bounds of organisational and legal frameworks.
This short course is designed to give you an introduction to and equip you with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
The course includes three short modules that enable you to understand how to identify and manage conflict whilst supporting individuals and teams throughout.
You will develop a better understanding of managing conflict and decreasing its impact on people, the organisation and its stakeholders.
There is a knowledge test at the end of the course.
Module 1 – Types, causes, stages and impact of conflict within organisations
Module 2 – Approaches, skills, and behaviours for managing conflict
Module 3 – Investigate conflict situations in the workplace
Knowledge test
About
The Association of British Dispensing Opticians (ABDO) is the professional body for dispensing opticians – working for dispensing opticians and advancing the profession in the UK and worldwide.
Dispensing opticians are healthcare professionals registered with the statutory regulator for the optical professions, the General Optical Council.
ABDO’s purpose
ABDO’s purpose is to support and represent its members, to promote awareness of their roles, to enable their professional development and to advance the profession as a whole.
Managing Conflict Course Is Offered By Growth Academy Training
To improve professional confidence of social care practitioners in Managing Challenging Conversations & Conflict Training to assist in successfully employing professional curiosity in a social care context.
To introduce practical conflict resolution techniques and strategies that managers and team leaders can effectively utilise when managing conflict in the workplace.
A beneficial course for those who experience difficult situations and customers, both over the phone and face-to-face on a regular basis. The trainer covers the skills required to understand what causes customers to be demanding, how to diffuse the situation, how to not take criticism personally, m...
Conflict can have an adverse impact on our relationships and the world around us at both a micro and macro level, but does it have its place? Conflict can open our eyes to new ways of thinking, deepen relationships, promote organisational vitality and help us verbalize our needs.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UK, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore
Saudi Arabia
Egypt
Jordan