Managing conflict takes resilience. It requires the ability to evaluate complex information, make evidence-based judgements and act professionally within the bounds of organisational and legal frameworks.
DurationManaging conflict takes resilience. It requires the ability to evaluate complex information, make evidence-based judgements and act professionally within the bounds of organisational and legal frameworks.
This short course is designed to give you an introduction to and equip you with strategies to manage conflict with confidence, find creative solutions and make difficult decisions.
The course includes three short modules that enable you to understand how to identify and manage conflict whilst supporting individuals and teams throughout.
You will develop a better understanding of managing conflict and decreasing its impact on people, the organisation and its stakeholders.
There is a knowledge test at the end of the course.
Module 1 – Types, causes, stages and impact of conflict within organisations
Module 2 – Approaches, skills, and behaviours for managing conflict
Module 3 – Investigate conflict situations in the workplace
Knowledge test
About
The Association of British Dispensing Opticians (ABDO) is the professional body for dispensing opticians – working for dispensing opticians and advancing the profession in the UK and worldwide.
Dispensing opticians are healthcare professionals registered with the statutory regulator for the optical professions, the General Optical Council.
ABDO’s purpose
ABDO’s purpose is to support and represent its members, to promote awareness of their roles, to enable their professional development and to advance the profession as a whole.
Sancus Solutions is offering a one-day training course in conflict Management. The course demonstrates tried-and-tested and easy to master methods of dealing with problematic situations.
Wellbeing encompasses four essential pillars: physical, emotional, social, and financial health. By focusing on these pillars, we can help you establish an effective working environment that promotes the wellbeing of your employees.
One of Keyturn’s most popular workshops! Not because people enjoy the subject of course, but because all of us face conflicts more often than we’d like, and we could all use a hand to deal with them.
This course will allow delegates to develop confidence and self-esteem so that their opinions will no longer go un-noticed in the workplace.
You will gain a knowledge of how to spot potential conflict and an understanding of how to reduce and deal with both potential and actual conflict in the workplace. You will learn how to monitor conflict and understand its potential impact on business.
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