Our people-centered approach caters to a variety of students which makes training a relatable, encouraging, and inspiring learning environment.
During the professional course, individuals will dive deeper into all the various aspects of being a barista which include Coffee beans, Workspace management, Grinding, Dosing & Tamping, Extraction & Brewing, Milk techniques, Barista Menu, Hygiene, health & safety, Customer service, Cleaning, Maintenance, Troubleshooting, & Water, and finally Cafe Management.
In detail, the course covers:
Factors that influence differences in bean density include coffee origin, processing style, roast level, and age.
The composition of the bean and what the components contribute to flavour and body.
Evaluation of different origins, processing, and roast profiles by cupping and how these offer different flavours and performance.
Differences between decaffeinated coffee vs unaltered and the effects on extraction and flavor.
How the amount of CO2 that is retained within roasted coffee on any given roast date affects brew recipes.
How different packaging methods affect freshness.
How climatic conditions and environmental conditions affect freshness.
Analyze a cafe layout to ensure speed and efficiency, good workflow, and smooth customer traffic.
Advantages and disadvantages of various grinder features such as motor speed, types of burrs, grind distribution, and the degree of static and waste.
Features of different styles of hand tampers and distribution tools and when to use each.
The degree to which the roast will affect the physical volume/mass of a dose and affect the amount of potential solubles and flow rate.
Analysis of inconsistency in dosing and tamping in others and its effect on extraction.
Purpose of the latest features in espresso machines.
Adjustments in pressure and temperature of the machine and its effects.
Interrelationship of the various extraction parameters and their effects.
Analysis of inconsistencies other baristas have with their extraction techniques.
Application of terminology within the SCA Flavour wheel to describe a wide range of coffees of various species/origins/process/roast.
Understanding the components of milk.
Improving milk steaming technique as well as learning two 'free-pour' latte art patterns.
Analysis of problems other baristas have with their milk techniques.
Barista menu - recognizing standard drink range as well as regional variations around the world.
Organizational and operational policies and procedures for hygiene, health, and safety.
Customer service including policies for complaint handling.
Cleaning, maintenance, & troubleshooting when it comes to equipment. Especially the difference between preventative maintenance and mechanical/electrical issues deserving of a service call.
Cafe Management which includes costing, supplying sources, and staff management.
Other info:
This course stretches over three days (9 am – 4 pm)
Participants have to pass a practical assessment, done at the end of training
Participants also have to complete and pass the online written exam within 21 days to pass the entire course.
The Professional Course contributes 25 points towards your SCA score.
The course fee is R8 950 - SA citizens (Accreditation costs included)
No refunds if participants do not show up for training.
Our courses enable students to work not only nationally but internationally. With a client base all around the world, we aim to add value to each training session by bringing this perspective and a world-class standard to each course.
Your team deserves the best they can get. At Urban Brew, we are passionate about bringing out the best in each individual. We do this through:
Do you make coffee at home that isn't instant coffee? This course if for you. We offer both espresso-based training or slow brew methods
Delivering exceptional, freshly roasted speciality coffee to you.
This course is designed as an introduction to making good coffee. It is ideal for an aspiring barista, with little to no industry experience, wanting to learn how to make a great cup of coffee in a professional setting.
Increase your knowledge of coffee, your espresso-based drink preparation skills, and improve your coffee brewing techniques
This is a perfect course for the coffee rookie that wants to learn everything about the coffee industry. Also, the intermediate Barista that wants to take their skill and knowledge to the next level.
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