Supervision In The Hospitality Industry

by SENTRAL College Penang Claim Listing

The primary objective of this programme is to provide the participant with a basic understanding of the supervisor’s role and responsibilities, a basic yet comprehensive knowledge about the different elements of the supervisor’s job.

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Course Details

The primary objective of this programme is to provide the participant with a basic understanding of the supervisor’s role and responsibilities, a basic yet comprehensive knowledge about the different elements of the supervisor’s job, and a basic awareness and appreciation of the skills, attitudes, and abilities needed to lead and manage people successfully.

A firm grasp of these three basics can provide a solid foundation for increasing skills and knowledge on the job and ultimately for achieving success through people at any level of management.

 

Learning Outcomes:

  • By the end of this SENTRAL College’s Supervision in the Hospitality Industry training, participants will be able to:-
  • Identify the supervisor’s role as a manager & leader
  • Recognise the importance of equal opportunity at the workplace
  • Create a positive work climate
  • Develop performance standards
  • George Town Branch

    3 Penang Street, George Town

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