Turning Conflict Into Collaboration

by Kent State University Claim Listing

Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation, communication, attitudes and productivity. Handled appropriately your conflict can lead to positive, cooperative situations.

£345

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Course Details

Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation, communication, attitudes and productivity. Handled appropriately your conflict can lead to positive, cooperative situations.

  • Maintain Your Cool in Difficult Situations

  • Learn Valuable Communication Skills for Conflict Resolution

  • Become Aware of Your Conflict Style Using the Thomas Kilmann Conflict Inventory

  • Utilize Five Strategies for Conflict Resolution

  • Learn How to Minimize the Negative Aspect of Difficult Situations and Turn Conflict Into a Positive Outcome

  • Kent Branch

    Lincoln Building, Kent

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