Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation, communication, attitudes and productivity. Handled appropriately your conflict can lead to positive, cooperative situations.
Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation, communication, attitudes and productivity. Handled appropriately your conflict can lead to positive, cooperative situations.
Maintain Your Cool in Difficult Situations
Learn Valuable Communication Skills for Conflict Resolution
Become Aware of Your Conflict Style Using the Thomas Kilmann Conflict Inventory
Utilize Five Strategies for Conflict Resolution
Learn How to Minimize the Negative Aspect of Difficult Situations and Turn Conflict Into a Positive Outcome
ABOUT US
Gain the advantages of partnering with Kent State's Center for Corporate and Professional Development. You receive a strategic solution, competitive pricing and quick response times.
When working with Kent State, you can expect to experience a strategic approach to the training or consulting solution, which ensures that it has noteworthy, relevant impact. You also know that the professionals effectively manage the details.
High-Quality, Ccomprehensive Training And Consulting
Kent State's training and consulting is conducted by facilitators with years of practical experience in the field, in organization and employee development, as well as with significant academic credentials.
All training and consulting is comprehensive and interactive, Kent State performance consultants believe in a holistic approach, utilizing experiential learning. Kent State professionals will include group exercises, case studies, role-playing, benchmarking and other activities to ensure participation and practical application.
Added Value And Continues Support
Kent State performance consultants will tailor any training conducted for your organization to your mission, goals and objectives. The administrator and facilitator will take the time to know your organization's culture and strategic objectives, as well as the industry and environment in which you operate.
In addition to the facilitator providing the training, you will also receive the added value of having an experienced professional oversee all aspects of the training programs or consulting projects, from start to finish.
The Economics Of Using Kent State For Your Training Needs
In partnering with Kent State University to provide these services, your organization will benefit from high-quality service at competitive rates. The cost effective, customized training and consulting includes outstanding facilitation, participant materials, certificates of completion and pre- and post-program planning and evaluation.
Maidstone Mediation Scheme is a registered charity and voluntary organisation which offers services to the community in a variety of contexts.
The Level 2 Award in Conflict Management (RQF) has been developed and is awarded by Highfield Awarding Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF is a qualification framework regulated by Ofqual and CCEA Regulation. It is also suitable for delivery in Wales and
This session has been designed to provide you with the practical tools to handle difficult conversations. We will be looking at the way in which we need to prepare for conversations, what we can do during conversations to steer the discussion and what we can do at the end to ensure buy-in from the ...
This course starts by explaining what constitutes Conflict in the Workplace before moving on to look at some of the most common causes, and the effects this can have on the workforce.
This course is suitable for businesses and individuals who are customer facing or those who deal directly with members of the public.
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