Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation, communication, attitudes and productivity. Handled appropriately your conflict can lead to positive, cooperative situations.
Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation, communication, attitudes and productivity. Handled appropriately your conflict can lead to positive, cooperative situations.
Maintain Your Cool in Difficult Situations
Learn Valuable Communication Skills for Conflict Resolution
Become Aware of Your Conflict Style Using the Thomas Kilmann Conflict Inventory
Utilize Five Strategies for Conflict Resolution
Learn How to Minimize the Negative Aspect of Difficult Situations and Turn Conflict Into a Positive Outcome
ABOUT US
Gain the advantages of partnering with Kent State's Center for Corporate and Professional Development. You receive a strategic solution, competitive pricing and quick response times.
When working with Kent State, you can expect to experience a strategic approach to the training or consulting solution, which ensures that it has noteworthy, relevant impact. You also know that the professionals effectively manage the details.
High-Quality, Ccomprehensive Training And Consulting
Kent State's training and consulting is conducted by facilitators with years of practical experience in the field, in organization and employee development, as well as with significant academic credentials.
All training and consulting is comprehensive and interactive, Kent State performance consultants believe in a holistic approach, utilizing experiential learning. Kent State professionals will include group exercises, case studies, role-playing, benchmarking and other activities to ensure participation and practical application.
Added Value And Continues Support
Kent State performance consultants will tailor any training conducted for your organization to your mission, goals and objectives. The administrator and facilitator will take the time to know your organization's culture and strategic objectives, as well as the industry and environment in which you operate.
In addition to the facilitator providing the training, you will also receive the added value of having an experienced professional oversee all aspects of the training programs or consulting projects, from start to finish.
The Economics Of Using Kent State For Your Training Needs
In partnering with Kent State University to provide these services, your organization will benefit from high-quality service at competitive rates. The cost effective, customized training and consulting includes outstanding facilitation, participant materials, certificates of completion and pre- and post-program planning and evaluation.
A beneficial course for those who experience difficult situations and customers, both over the phone and face-to-face on a regular basis. The trainer covers the skills required to understand what causes customers to be demanding, how to diffuse the situation, how to not take criticism personally, m...
Practical tools to deal with difficult conversations in the work place. This will range from the simply awkward to full blown disciplinary situations. We will touch on elements of best practice as well as employment law requirements that need to be borne in mind.
Right Track Training was founded to help people acquire more skills in their fields of business or software skills to expand into new areas of expertise successfully.
This workshop will help you identify some of the ways you may be contributing to these problems and give you some strategies you can adopt, at work and in your personal life.
The Level 3 Delivering Conflict Management Security Training Course in Luton offered by Amzia Training is an accredited qualification designed to meet the requirements of trainers who aim to provide scenario-based conflict management training.
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