Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation, communication, attitudes and productivity. Handled appropriately your conflict can lead to positive, cooperative situations.
Conflict is natural within the workplace and a predictable part of working with others. Yet unresolved conflict negatively affects morale, motivation, communication, attitudes and productivity. Handled appropriately your conflict can lead to positive, cooperative situations.
Maintain Your Cool in Difficult Situations
Learn Valuable Communication Skills for Conflict Resolution
Become Aware of Your Conflict Style Using the Thomas Kilmann Conflict Inventory
Utilize Five Strategies for Conflict Resolution
Learn How to Minimize the Negative Aspect of Difficult Situations and Turn Conflict Into a Positive Outcome
ABOUT US
Gain the advantages of partnering with Kent State's Center for Corporate and Professional Development. You receive a strategic solution, competitive pricing and quick response times.
When working with Kent State, you can expect to experience a strategic approach to the training or consulting solution, which ensures that it has noteworthy, relevant impact. You also know that the professionals effectively manage the details.
High-Quality, Ccomprehensive Training And Consulting
Kent State's training and consulting is conducted by facilitators with years of practical experience in the field, in organization and employee development, as well as with significant academic credentials.
All training and consulting is comprehensive and interactive, Kent State performance consultants believe in a holistic approach, utilizing experiential learning. Kent State professionals will include group exercises, case studies, role-playing, benchmarking and other activities to ensure participation and practical application.
Added Value And Continues Support
Kent State performance consultants will tailor any training conducted for your organization to your mission, goals and objectives. The administrator and facilitator will take the time to know your organization's culture and strategic objectives, as well as the industry and environment in which you operate.
In addition to the facilitator providing the training, you will also receive the added value of having an experienced professional oversee all aspects of the training programs or consulting projects, from start to finish.
The Economics Of Using Kent State For Your Training Needs
In partnering with Kent State University to provide these services, your organization will benefit from high-quality service at competitive rates. The cost effective, customized training and consulting includes outstanding facilitation, participant materials, certificates of completion and pre- and post-program planning and evaluation.
One of Keyturn’s most popular workshops! Not because people enjoy the subject of course, but because all of us face conflicts more often than we’d like, and we could all use a hand to deal with them.
This programme will help you have a clearer understanding of conflict and how it arises. By reading through this guide and taking part in the exercises it includes you will be better equipped to resolve conflict satisfactorily in a way which can result in a positive outcome for all involved.
During this course we will explore different types of conflicts and the best methods of avoiding or resolving conflict. We will look at conflicts between staff and patients and also between colleagues.
This Conflict Management course provides learners with the knowledge and skills to safely manage conflict in the workplace. It examines how to prevent, deal with and report confrontation.
Challenging conversations – a look at how these can be managed
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