NZ's leading provider of Leadership and Management Training, Customer Service Courses, Team Building, Sales, Soft Skills and much more. Boost productivity.
Increase sales, develop effective leaders and managers, build cohesive and collaborative teams and deliver outstanding customer service - Each year, every year.
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex.
Learn ways to resolve conflict with customers and co-workers, influence successful outcomes and develop a peaceful workplace.
Time management training most often begins with setting goals. These goals are recorded and may be broken down into a project, an action plan, or a simple task list. Activities are then rated based on urgency and importance, priorities assigned, and deadlines set.
This workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale.
Equip your staff with a ‘customer focused and can do attitude’ along with the self-assurance to deliver service excellence to a wide range of customers with professionalism, confidence and pride, even the more challenging or complaining ones! A win-win for your customers, your business and staf...
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