Damar Training

This management apprenticeship, which includes the ILM Level 5 Diploma in Management and Leadership, is designed for those in or moving into positions where they manage teams and/or projects and achieve operational or departmental goals and objectives.

This apprenticeship, which includes the ILM Level 3 Diploma in First Line Management, is designed for those in or moving into a first line management role where they have operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

Apprentices will learn how to positively influence the customer experience and their level of satisfaction. They must show excellent customer service skills and behaviours as well as product and/or service knowledge.

In addition to learning how to develop, implement, maintain and improve administrative services in their organisation, they will develop key skills and behaviours to support their own progression towards management responsibilities.

AAT Level 2 Accounts and Finance Assistant Apprenticeship course is offered by Damar Training. This accounts apprenticeship includes the Level 2 AAT Foundation Certificate in Accounting and apprentices complete five AAT units.