Florida Atlantic University

This program is designed to improve the service levels provided to the organization's internal and external customers. It shows participants how to improve their sensitivity to the customers' needs and provides practical solutions for problems that confront employees on a regular basis.

This program teaches participants to take a professional rather than a personal approach to conflict resolution. Conflict resolution techniques are identified, discussed and applied.

This program discusses the differences between a group and a functioning team. It covers techniques that a supervisor or manager can implement to build a team and outlines the benefits of collaboration and empowerment.

This program is designed to improve the personal productivity of both management and non-management employees and provides practical solutions for day-to-day problems that eat up time.

Supply chain management career opportunities are highly regarded across organizations ranging from traditional manufacturers and retailers to supply chain specialist consulting firms and service providers.