About Us
People are at the heart of all that we do. Helping them to recognise that although knowledge & skills are important having the right attitude, behaviour and a practical toolkit of general business tools and techniques is the key to success.
Our focus is about getting people to embrace who they are, learn new skills and approaches to help maximise their potential and add great value to their organisation and their lives.
We have a host of customers we have worked with to date from large blue chip organisations, to a number of charities and through to small start-up businesses.
These organisations are spread through a diverse group of industries throughout the UK, Germany, Kuwait, Hong Kong and as far away as Australia.
This training programme provides a comprehensive guide to the main issues in customer care as well as the opportunity to review the quality of customer service which you and your organisation currently deliver. During the programme we will set out a simple ‘four step’ approach you can take, and...
This programme is designed for anyone wishing to learn the skills required to be a successful trainer. Delegates will learn how to design and deliver inspiring, thought provoking and practical training sessions.
At Four Steps Training we understand how difficult it is to find time for training – we also realise how important it is to work smarter in today’s fast paced and ever changing world.
This programme enables delegates to improve how they look, how they sound and how they organise what they say and become confident, professional presenters. The experiential learning approach of this programme is designed to encourage participants to step out of their comfort zone by encouraging t...
Conflict can have a huge effect on productivity, morale, teamwork and ultimately meeting business objectives if not managed. This course is designed to help provide the necessary insights and relevant skills that can be applied whenever conflict arises.
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