TOP 10 TELEPHONE SKILLS COURSES IN AUSTRALIA

elephone sales are a highly effective and efficient medium of selling when done the correct way. You can close many deals by calling the right people, and even more if you have the proper telephone skills training in Brisbane.

In the telephone skills training course, you will learn professional telephone etiquette to provide effective customer service. As customer service plays an important role in making or breaking a business.

In this  course you will learn key skills like improving your phone "voice", what words should never be used, how to use effective questioning techniques, dealing with angry customers, what to say when leaving voicemails, staying in control of the call and much more.

The Professional Telephone Skills training focuses on developing your telephone etiquette to ensure you have a positive attitude when speaking with your customers.

Our phone etiquette training enables participants to handle telephone call more professionally. Our phone skills training helps people to understand the needs of customers and use the phone in an effective way

This workshop is designed specifically for those who are on the front line, those who are the main interface between the organisation and their clients or public. Those who have recently benefited include: Switchboard Operators, Secretaries, Administration Assistants, ‘Help Desk’ Operators, Rec...

This module is designed to help participants use their vocal tone effectively and speak with confident fluency. Additionally, question techniques will be discussed that can bring conversations between customers and clients to the next level – by inspiring engaging dialogue beyond a simple sales p...

This course gets your speaking skills up to a level of competence you and your company will be very happy with. Together you and your personal voice coach will thoroughly analyse and explore your vocal strengths and weaknesses.